About the Organisation

Proveda is one of the largest community-led organisations in the Northern Sydney Region, providing independent and impartial information, advice and guidance services to older people, those with dementia, people with disabilities, severe and persistent mental illness as well as those with complex health needs. We work with people, their families and communities.

About the Role

The purpose of the Senior Care Coordinator is to deliver Proveda’s Care Navigation model of service to older people, people with disability and people living with mental ill health. Working within a teaming framework, the Senior Care Coordinator will facilitate and provide high quality care navigation services.

Benefits

Join a viable and successful community-based organisation with a clear purpose and a passion to have a telling impact on people's lives.

We value our employees and offer a range of staff benefits including:

Best Workplace award 2025 - X-ref

A competitive remuneration and access to up to $15,900 NFP salary packaging benefits per annum

Monthly morning teas and an active social club.

Work with a passionate, committed and supportive team.

Flexible working available (WFH) after initial training period

Access to one paid wellness day per annum

Access 12 weeks paid parental leave

Learning and Development opportunities

Our Employee Assistance Program aims to confidentially enhance the emotional, mental and general wellbeing of our employees for both professional and personal issues and offer support.

Free onsite parking

About You

Relevant qualifications in community development, social work, psychology or other Allied Health.

Relevant experience in Care Coordination of Aged Care/NDIS services/Psychosocial Recovery Coaching.

Strong understanding of the current reform environment for one or more of the relevant systems of care and support (My Aged Care, NDIS etc.)

Confidence with facilitating peer to peer learning through a relatable presentation style in a group or individual setting with a focus on learning outcomes.

Detailed understanding of relevant national and state legislation and standards relevant to the operation of Proveda services.

Highly developed interpersonal skills including consultation, collaboration, openness, fairness, flexibility, liaison and problem-solving. Ability to listen effectively and with empathy.

Excellent written communication skills including experience in the preparation of high-level reports and case notes.

High level systems thinking and process improvement including the application of technology-based solutions.

Relevant experience in peer-to-peer mentoring will be highly regarded.

Proficiency with the use of relevant computer programs.

Current driver’s license.

Current NDIS Worker Screen.

Current Working With Children Check.

Current Criminal History Check.

Important

Your application should include your current resume and a cover letter outlining how your skills and experience meet the requirements of the role as detailed above, as well as why you would like to work for us.

If you have been referred to us by a current Proveda employee, please include their name in your cover letter.

We look forward to hearing from you. Please reach out to our Human Resources team via: [email protected] for any questions you may have.