About this opportunity

As an Aged Care Coordinator, you will play a pivotal role in ensuring the highest quality of care for clients. You will lead and coordinate all activities related to client needs. This role requires you to manage the overall client experience, working closely with our dedicated office team to ensure seamless service delivery.

Based in our Campbelltown office, you will champion the best interests of our clients while driving the achievement of our business goals.

Why join us?

$75-90k salary + super + Car or Car Allowance

Full time permanent position based out of our Campbelltown office

A role where you aren’t chained to a desk and will be out in the community meeting with clients and their families

Make a meaningful impact in the lives of seniors in your community

Key Responsibilities

Build trusting relationships with prospective and existing clients, their families, and representatives.

Conduct regular quality assurance visits (in person or via phone) to monitor care, address changing needs, and recommend additional services as required.

Help clients onboard onto My Aged Care and/or increase their plans to align with their needs.

Collaborate with clients, families, caregivers, and other stakeholders to ensure care plans remain aligned with evolving needs and preferences.

Maintain strong local knowledge and networks by staying informed about community services and engaging with health providers and referral sources to promote available support options.

Involved in compliance and auditing tasks

Progression available to be promoted to a Manager.

Attend expos and networking events.

About you

Tertiary qualification in a health-related field is desirable (e.g. social work, allied health, community services)

Minimum 2-3 years experience in Aged Care is required

Strong organisational skills with the ability to manage time effectively, multitask, and adapt to shifting priorities under pressure.

Excellent written and verbal communication skills, with accurate data entry and proficiency in Microsoft Office.

Being able to manage a sales funnel and follow up on a CRM system.

Be a team player and work with a family orientated company that has "a personal touch" keeping the client's needs always first.

Hold skills to eventually run an Aged Care Team.

Knowledge of Aged Care Compliance and Auditing

Must hold a valid Australian Driver’s License and be comfortable travelling as required