Empowered to Shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. With caring colleagues and an inclusive culture we will adapt to change together. Live your best work/life in a respectful environment that values your safety, wellbeing and the contribution you make.

The Role:

Benetas Community Health and Care (CHC) provides diverse services to older clients within their homes across Victoria. These services include individual in-home support through Commonwealth funding (CHSP), Support at Home, Veterans Home Care, respite services and private in-home care services.

Through exceptional customer service and thoughtful advice, our Care Coordinators help our clients to make the best use of their services, enabling them to live at home longer.

• Coordinate services in partnership with clients, families, and the Benetas team
• Support clients with their understanding of budgets and maximise use of available resources
• Promote independence and informed decision-making by providing clear and relevant information
• Interpret and apply policies, procedures and legislation to assist with the development of holistic plans
• Advocate for clients and liaise with external service providers as needed
• Manage high volume of calls whilst maintaining accurate client records and documentation

About You:

• A genuine passion for supporting older people to live their best lives
• Strong knowledge and understanding of aged care funding the Commonwealth Home Care Support and HACC programs
• Demonstrated administration skills and methods for staying organised
• Excellent communication and organisational skills
• Intermediate computer skills and ability to navigate systems
• Respect for diversity and the ability to build trust with clients and their families

Why Benetas?

• Enjoy a competitive salary of $76,905.92 per annum, with the added benefit of superannuation contributions, giving your total package even greater value.
• Not for profit salary packaging up to $18,300 per annum - reduce your tax and increase your take home pay
• Permanent position where you’ll work Monday through Friday in our office in Blackburn, with an abundance of free parking on site, and close to public transport
• History of internal career progression and development opportunities + our own scholarship program

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

Interested in developing a career with Benetas, APPLY NOW!