Boatyard Administrator

Fremantle Sailing Club

Perth

Fremantle & Southern Suburbs

Administration & Office Support

Office Management

Part time (20 hours per week)

BOATYARD ADMINISTRATOR (Part Time)

Fremantle Sailing Club is looking for an experienced, and highly motivated person to join our Boatyard Office team but this is not an ordinary office-bound job and ideal for anyone who enjoys a challenge and the opportunity to work an interesting & varied role. As the largest club in Australia with over 70 staff we pride ourselves on members satisfaction and superior customer service. Based on the ocean in Fremantle we have a full service Boatyard with the capacity to lift vessels up to 75 tonnes.

You will be well organised, personable, and a co-operative team player as this is a hands on role working closely with the team of 5. Reporting to the Boatyard Services Manager, this permanent part-time role will include the following admin support and reception tasks.

Key requirements for this role:

Excellent customer service skills

Experience managing reception and administration duties

Handle boatyard enquiries and online booking system

Be accounts savvy and understand invoicing procedures and maintaining appropriate records

Apply Marina Master booking system

Invoice service calls and entering credit card receipts

Receive boatyard phone calls and walk in enquiries

Contractor enquiries on site

Your responsibilities will cover a broad range of duties handling all aspects of the boatyard maintaining database information, and communication with Members and Contractors. Some knowledge of boats or marinas would be an advantage, but most importantly to have a strong attention to detail, be capable of delivering exceptional, helpful & friendly customer service and be willing to learn.

Essential requirements:

Minimum 2 years’ experience working in an office environment

Be highly efficient, deliver exceptional customer service

Be computer literate in word, excel and database management experience

High level initiative, accuracy and attention to detail

Superior verbal and written communication skills

FSC has over 3,000 members and we pride ourselves on the delivery of exceptional service in every aspect of our Club’s operations and performance. You will be working in a great environment in one of Australia’s largest yacht clubs and marinas.

FSC reserves the right to fulfill this job application should a suitable candidate be selected prior to the closing date of this ad.