About the Role

The Public Transport Authority (PTA) is seeking a motivated and enthusiastic Registered Training Organisation (RTO) Officer on a permanent, full-time basis to join the People and Organisational Development team. Reporting to the RTO Manager, this role supports all nationally recognised training programs delivered under the PTA’s scope and standards.

Key responsibilities include:

Supporting RTO operations through quality assurance, record management, audits, and learner feedback processes.

Assisting with the delivery and scheduling of Learning and Development programs, including logistics, procurement, and stakeholder liaison.

Coordinating learning and assessment activities including ensuring compliance with the 2025 Standards for RTOs and PTA policies.

Respond to onsite queries related to learning and development training and provide technological and logistical support on site as required.

Providing system support for Cloud Assess, Skills Central, and the Rail Industry Worker function.

Preparing reports, maintaining documentation, and identifying opportunities for process and system improvements.

This role is primarily based at our Guildford office; however, the successful candidate may also be required to work from the Public Transport Centre in East Perth and the Claisebrook office as needed.

About You

To be successful in this role, you will have:

Strong administrative skills, including experience in database and records management, implementing systems and process improvements, and delivering high-quality customer service.

Excellent interpersonal and communication skills (both written and verbal), with the ability to build and maintain effective relationships with a wide range of stakeholders.

Proficiency in using computer systems, with experience in Learning Management Systems and online learning platforms highly regarded.

Well-developed research, analytical, evaluation and problem-solving skills, with a proactive approach to identifying and coordinating system and process improvements.

If you're organised, enjoy working collaboratively, and have a strong background in administration — we’d love to hear from you!

About Us

The Public Transport Authority’s (PTA) vision is to be recognised as a leader in providing world-class public transport services and solutions. Our purpose is to provide safe, customer-focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability. These values guide everything we do, ensuring a workplace where safety is paramount, respect is fundamental, achievements are celebrated, integrity is unwavering, and sustainability is integral to our mission.

As a fast-growing economy, Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally. Rail transport plays a vital role in our continued success and growth, exemplified by our numerous projects such as METRONET, designed to meet the public’s needs and expectations. Moving millions of people requires the skill and commitment of a talented workforce, and at the PTA, we are dedicated to delivering on our vision and purpose while upholding our values every step of the way.

You Can Expect

Opportunities to grow through personal development and career pathways

Health and Wellbeing programs including access to a free 24/7 onsite Gym

Subsidised Corporate Apparel and Spectacles

Supportive Team Environment

Opportunity to join our Social Club offering savings and benefits all year round.

There is one permanent full-time opportunity available for an immediate start. Applicants assessed as suitable through this process may be used to fill similar vacancies both fixed term and permanent that may arise within the next 12 months.

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

Further Information

Please contact Shelby Munro-Smith, Registered Training Organisation (RTO) Manager on (08) 9326 3405 for specific information about the role.

For more information about the PTA, please visit www.pta.wa.gov.au.

For technical difficulties, please contact the RAMS helpdesk at 1300 733 056 or email [email protected].

How to Apply

Applicants are requested to provide the following:

A comprehensive CV with two work related referees.

A written application (of no longer than 2 pages) addressing all selection criteria in the job description form attached to the advertisement.

Applicants must apply online, using the ‘Apply’ button at the top of the screen. This will take you to the WA Jobs board www.jobs.wa.gov.au where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 37516 in the web search box.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of Integrity reviews and NPC’s will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants will also need to undertake a Drug and Alcohol Screen prior to commencement.

Closing Date: 5 November 2025 at 5:00pm