Client Relationship Manager – NDIS (Doctor-Led Organisation | Work From Home | Sydney)

Location: Sydney, NSW
Employment Type: Full-time
Work Arrangement: Hybrid / Work from Home

About Us

Alliance Care is a doctor-led NDIS organisation dedicated to delivering exceptional care to participants with complex clinical and medical needs. Our multidisciplinary model emphasises quality, collaboration, and innovation in supporting individuals across Sydney and beyond.

As we continue to grow, we are seeking a clinically experienced and relationship-driven professional to join our team as Client Relationship Manager — helping us strengthen connections with hospitals, allied health providers, and other organisations supporting high-acuity NDIS participants.

The Role

As the Client Relationship Manager, you will play a pivotal role in representing our organisation to external stakeholders — particularly hospitals, healthcare providers, and community organisations.

You will combine your clinical insight with strong interpersonal and networking skills to:

Build and maintain partnerships with hospitals, discharge planners, social workers, and case managers

Identify opportunities to support participants with complex and high clinical needs

Represent the organisation at relevant industry events, networking sessions, and professional meetings

Work closely with our intake, care coordination, and leadership teams to ensure seamless client onboarding and quality of service

Contribute to the development of referral pathways and partnership frameworks with key health and disability organisations

About You

You’re a people person with a clinical background who enjoys building meaningful relationships and helping connect people to quality care. You understand both the clinical and human side of the NDIS and are comfortable engaging with health professionals and service providers at all levels.

You will ideally have:

A background in nursing, allied health, or similar clinical discipline

Experience in the NDIS, community health, or hospital discharge coordination sector

Strong professional networks within hospitals, healthcare providers, or disability services

Excellent communication and relationship management skills

A proactive, strategic mindset with a focus on collaboration and outcomes

Valid driver’s licence and ability to attend external meetings when required

Why Join Us

Doctor-led organisation with a genuine commitment to clinical excellence

Collaborative and supportive team environment

Flexible working arrangements (work from home + field-based meetings)

Opportunities for professional growth and leadership development

Be part of a mission-driven organisation making a real difference in people’s lives

How to Apply

If you’re a clinically minded relationship-builder who’s passionate about connecting people with the right care, we’d love to hear from you.