About the Company
Davidson is partnering with a leading health care provider embarking on a multi-year digital transformation. This role sits within a five-year program of work and directly supports delivery of an Enterprise Operations Care System.

Term: 2-year fixed-term contract (within a 5-year programme)
Location: Fully remote - Australia-wide
Work rights: Open to candidates anywhere in Australia with full working rights
Start: ASAP

The Benefits

• Fully remote, Australia-wide: work from anywhere in Australia (must hold full Australian working rights).
• 2-year FTC inside a 5-year transformation programme.
• ASAP start on a flagship digital initiative in aged care.
• Salary packaging / salary sacrificing options.
• Professional growth: exposure to D365 at scale, vendor collaboration and enterprise integrations; opportunities for ongoing learning and certification support.
• Values-based organisation that genuinely cares for its people and the communities they serve.

About the Role
As the Business Analyst, you'll be the bridge between the business and the Digital Program (including the vendor team). You'll translate business requirements into clear, testable user stories with precise acceptance criteria aligned to Microsoft Dynamics 365 CRM prioritising standard platform capabilities wherever possible.

Working in a cross-functional team and a hybrid agile delivery model, you will collaborate closely with a systems integrator to implement and embed an Enterprise Operations Care System across the organisation.

Key Responsibilities

• Elicit requirements, map processes and perform gap analysis across clinical and operational workflows.
• Translate requirements into user stories and acceptance criteria aligned to standard D365 CE functionality.
• Refine and prioritise the backlog; ensure sprint readiness with the vendor and internal stakeholders.
• Support test planning and execution (system, integration, UAT) to validate acceptance criteria.
• Technical & Functional Documentation: maintain accurate "as-built" documentation and solution designs; produce work instructions for BAU handover.
• Contribute to integration specifications for adjacent systems (e.g., EMR/clinical, finance, reporting).
• Champion change adoption and stakeholder engagement across business units.

About You

• Proven extensive experience as a Business Analyst within healthcare or aged care environments.
• Proven experience working with EMS, EMR or clinical systems and implementations.
• Experience with Microsoft Dynamics 365 CRM is highly regarded.
• Strong stakeholder management, facilitation and influencing skills.
• Solid background in systems implementations, integrations and hybrid agile deliver

Please apply with current resume in Microsoft Word format only (.doc or .docx). If you have the relevant experience listed above and require further information, please contact Tara Gearon at [email protected] quoting reference JN -102025-41629. Want to know more about Davidson? Visit us at www.davidsonwp.com