Scheduling & Office Administrator

Location: Canning Vale, WA
Company: Direct Connect Electrical & Air
Type: Full-time

About Us

Direct Connect Electrical & Air is a family-run electrical and air-conditioning company servicing clients across Perth. We value teamwork, reliability, and a supportive, down-to-earth culture — and we love celebrating our wins through quarterly Culture Club events.

About the Role

We’re seeking a Scheduling & Office Administrator to support our busy operations team for an immediate start.
This role involves coordinating daily schedules, handling customer enquiries, assisting with quotes, and keeping office systems running smoothly. It’s ideal for someone organised, proactive, and experienced in the trade industry.

Key Responsibilities

Coordinate daily and weekly job schedules for field staff.

Create and update job work orders in Simpro (or similar job management software).

Answer phones and emails, and call clients to arrange or confirm bookings.

Prepare and send small quotes and follow up with customers.

Assist with invoicing, timesheets, and general admin duties.

Support purchasing, stock control, and supplier communications.

Help with compliance and operational reporting as required.

Skills & Experience

Must have trade-industry experience in a similar admin or scheduling role (electrical or HVAC highly regarded).

Experience with job management software (Simpro) is highly regarded.

Excellent communication and customer service skills.

Highly organised with strong attention to detail.

Confident multitasking in a fast-paced environment.

Proficient in Microsoft Office 365, Simpro, Xero, and Gmail (or similar software platforms).

Why Join Us

Competitive salary based on experience

Supportive team and approachable management.

Fun, social workplace with regular team events.

Stable, long-term position with room to grow.

Apply now with your resume and a short cover letter telling us why you’re a great fit for this role.