Gwydir Shire Council is seeking an experienced and motivated Information Technology Officer to join our Information Services Team.

The Information Technology Officer is responsible for maintaining and improving the technology infrastructure of the company. This includes ensuring the smooth operation of hardware, software, networks, and other IT systems, as well as providing technical support to employees. The IT Officer will also collaborate with other departments to identify and implement technological solutions that enhance efficiency and productivity.

Key Responsibilities

Technical Support:Provide day-to-day support for hardware, software, and network-related issues for employees. This includes troubleshooting and resolving technical problems in a timely manner.

System Maintenance:Oversee the regular maintenance of IT systems, ensuring they are up-to-date, secure, and performing optimally.

Network Management: Manage the company’s network infrastructure, ensuring a stable and secure environment for communication and data transfer.

Software Management: Install, configure, and maintain software applications and operating systems. Manage software licenses and ensure compliance with licensing agreements.

Data Security:Implement and manage security protocols to protect the company’s data and IT assets. Regularly review and update security measures to safeguard against cyber threats.

Backup & Recovery: Oversee backup and recovery procedures, ensuring that critical data is regularly backed up and can be restored in case of system failure.

IT Asset Management: Keep inventory of IT assets, ensuring equipment is properly tracked and maintained.

Training & Development:Provide IT-related training and support to employees to help them use technology more effectively.

Vendor Management:Liaise with third-party service providers and vendors for the procurement of IT equipment, software, and services.

IT Policy & Compliance: Assist in the development and enforcement of IT policies and procedures, ensuring compliance with company and industry standards.

About You

To succeed in this role, you will have:

Bachelor's degree in Information Technology, Computer Science, or a related field

Proven experience as an IT Officer or in a similar role

Strong knowledge of IT systems, networks, hardware, and software

Familiarity with data security principles and practices

Excellent problem-solving and troubleshooting skills

Ability to work independently and in a team environment

Strong communication skills, both written and verbal

Certifications such as CompTIA A+, Network+, or equivalent are a plus.

Desirable

Experience with cloud platforms (e.g., AWS, Microsoft Azure, Google Cloud)

Knowledge of database management and administration

Understanding of cybersecurity protocols and best practices.

Why Work for Gwydir Shire Council?

Supportive and inclusive team culture.

Opportunities for ongoing training and professional development.

Flexible, family-friendly work environment.

Make a real difference in your local community.

Our Commitment to Child Safety

Gwydir Shire Council has a zero-tolerance policy towards child abuse and is committed to ensuring the safety, wellbeing, and empowerment of all children and young people.

All staff are expected to uphold our child safe values and practices.

How to Apply

Applicants are required to submit:

A cover letter addressing the key selection criteria, found in the position description

A current resume.

Completed Application form

Applications should be submitted online via Information Technology Officer

For more information please contact Ben Perry on 0459 928 618 or Justin Hellmuth, Director of Business and Strategy on 0427 163 846.

Applications are to be submitted by 4pm Monday 27th October 2025