IT Project Coordinator & Team Lead

Our client, a leading Managed IT provider supporting over 12,000 users globally, is on the lookout for an IT Project Coordinator & Team Lead to join their Brisbane-based team. This is an exciting opportunity to be part of a dynamic project department that drives innovation, efficiency, and seamless project delivery across the business.

In this role, you’ll play a key role in ensuring all projects are delivered on time, with minimal downtime and maximum impact. You’ll work closely with the General Manager in leading a passionate team toward successful outcomes with a strong focus on customer satisfaction, administration, and business support.

If you’re an excellent communicator with strong leadership skills and a passion for technology-driven success, this is your chance to make a real impact on a global organisation that values growth, teamwork, and innovation!

Responsibilities

Driving success within the projects team by means of consistent leadership, team clarity and performance accountability

Work with the lead project engineer to develop team members, set and track training goals, and establish staff development pathways

Train and onboard new staff, ensuring smooth integration into the team whilst maintaining culture and productivity, and support their ongoing development

Dispatch and organise project resources

Handle leave requests and maintain staff coverage

Calling clients for scheduling/changes, handling priority events and keeping open communication via phone calls and emails

Schedule and facilitate meetings with customers, third-party contractors, and internal teams

Receiving orders and completing weekly stock take

Maintaining vehicle stock, assigning stock to projects, and sending freight

Time entry and timesheet quality assurance

Expense entry quality assurance and approval

Maintain staff amenities, organise company events with management, manage company vehicles in Fleetio, and oversee e-waste disposal

The successful candidate

Strong leadership experience managing direct reports and conducting regular 1:1 meetings

Extensive background in a scheduling role, projects admin, or customer service with scheduling or project coordination activities

Excellent communication and stakeholder engagement skills, with the ability to effectively engage and coordinate across multiple levels of the organisation

Strong attention to detail and highly organised

Happy and can work in a very fast-paced environment

Flexible and amenable in working to strict deadlines, and even multiple deadlines

Technical knowledge or MSP experience is an advantage

Can work under minimal supervision and can handle constructive feedback professionally

In return you will work within an established organisation, who continue to build upon their operational maturity and market position. You will be paid commensurate with your experience and will start immediately.

Do not miss this opportunity, APPLY NOW!