Retail Pharmacy Manager

Recruiting on behalf of a leading pharmacy - Lumina Recruitment

Are you a dynamic, experienced retail leader ready to take the next step in your pharmacy career? Lumina Recruitment is proud to partner with a market-leading pharmacy with a long-standing presence based in Parramatta area / Western Sydney. We are currently seeking an exceptional Retail Pharmacy Manager to lead a newly built fully renovated pharmacy store with outstanding growth potential and with a strong community following.

Why You’ll Love This Role:

Be part of a respected, community based & rapidly growing pharmacy

Work in a fast-paced, customer-first environment

Enjoy a supportive company culture that values initiative and leadership

About the Role:

As the Retail Pharmacy Manager, you'll take ownership of day-to-day store operations while fostering a professional, welcoming environment for both staff and customers. You’ll be working closely with the pharmacist manager, and you will be responsible for leading your team, driving sales, and ensuring operational excellence in line with the company’s strategic goals.

Key Responsibilities:

Lead, coach, and develop a motivated retail team

Manage daily store operations and ensure efficient workflows

Maintain visual merchandising and promotional activity

Create and manage rosters within budget

Deliver exceptional customer service and handle escalated enquiries

Monitor and achieve key performance indicators (KPIs)

Provide regular performance feedback and staff assessments

Oversee stock control, ordering, and inventory management

Liaise with both internal teams and external stakeholders

Compile weekly and monthly business reports

What We’re Looking For:

Previous pharmacy or retail management experience (essential)

Proven track record in leading and developing high-performing teams

Experience in stock management, budgeting, and rostering

Strong understanding of sales performance and KPIs

Excellent communication and conflict resolution skills

Highly organised with exceptional attention to detail

Professional presentation and interpersonal skills

Proficient with POS systems

Certificate in Community Pharmacy (desirable but not essential)

What’s on Offer:

Competitive salary package

Be part of a forward-thinking, supportive pharmacy store that values initiative, hard work and offer growth potential and training

Long-term career development opportunity

A chance to truly make an impact in a customer-focused business

Ready to Make a Difference?
If you're passionate about pharmacy retail leadership and ready to join a team that values quality care and customer service, we'd love to hear from you.

APPLY TODAY with your resume and a short cover letter outlining why you’re the ideal candidate for this unique position