Litton Andrews (LA Medical Recruitment) providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

Our client, a long standing and well-respected General Physician, is seeking an experienced Medical Receptionist/Secretary to join the team based at the Mater Private Hospital in South Brisbane. On offer is a permanent, full-time role, 40 hours per week. On Tuesdays, the external clinic ends at 7:00pm, to compensate for this, there is a late start on Wednesday. Otherwise, hours will be between 8:30am – 5:00pm.

This small, close-knit team is excited for an experienced Medical Receptionist/Secretary to join the practice. A candidate who has previously used Genie software will be highly regarded as well as a willingness to learn the practice specific tasks.

Key duties and responsibilities will include (but not be limited to):

Welcoming patients and family members to the practice (5-8 patients per clinic)

Managing incoming correspondence via phones and emails, responding to enquiries, requests and redirecting or escalating matters as appropriate in a timely manner

Preparing and running patient clinics, including scheduling and managing patient consultation appointments both face-to-face and via Telehealth

Processing and receipting of patient accounts, including Medicare, DVA and WorkCover Queensland

Reviewing clinic transcriptions using AI Lyrebird

Liaising with various specialists and their practices as well as hospital departments

Managing patient information and scanning into electronic medical record

General administrative and reception tasks as required

In addition to the key duties and responsibilities, Candidates must be able to demonstrate:

Have at least 2 years previous experience in a similar position (ideally coming from another private specialist practice)

Ability to work cooperatively within a small team but also autonomously (2 days per week)

Ability to manage the schedule of a solo Specialist

A strong desire to provide a high level of service to the patients of the practice

Immaculate personal presentation

An exemplary telephone manner and a compassionate demeanour

Must be a team player with exceptional communication and interpersonal skills

Demonstrate you are proactive with strong time management and organisational skills along with the ability to prioritise your workload efficiently.

Must be able to multi skill and work under pressure

High level of competency in Microsoft Word and Outlook, prefer previous experience with Genie and/or Gentu software (and Eclipse billing desirable)

Remuneration:

A competitive and above market salary within the range of $36 - $40 p/hour + super will be on offer to a suitably experienced candidate along with access to secure, on-site car parking.

For further information please contact Cathy Litton or Kimberley Reynolds directly on (07) 3184 6648 or 0422 888 040 a/hours. All applications can be emailed directly to [email protected] or [email protected]

To view a full listing of our temporary and permanent vacancies, visit us at www.littonandrews.com