Position: Medical Receptionist – Specialist Dermatology Clinic Brisbane Northside

Permanent Part-Time | 20-40 hours per fortnight. No Friday afternoon or Saturday shifts.
We are seeking an enthusiastic and experienced Medical Receptionist to join our friendly specialist dermatology clinic located in Stafford, Brisbane Northside. This is a permanent role, working 2-4 days per week (minimum 20 hours per fortnight), with no Friday afternoons or weekend shifts required. School hours can be accommodated except 1x 0800-1700 shift per fortnight. Genie Software Experience Highly valued.

About Us
The Stafford Dermatologist is a well-established specialist clinic in Brisbane’s north, offering expert care in medical, surgical and laser dermatology. Our experienced dermatologist and skin cancer doctors are supported by a small, friendly team committed to delivering exceptional service to patients across Brisbane and regional Queensland via Telehealth. We provide a calm, professional and supportive work environment for both patients and staff.

The Role
We are seeking a professional, experienced Medical Receptionist to join our close-knit administrative team. You’ll be the first point of contact for patients and a key part of ensuring smooth day-to-day operations. This is a permanent part-time role, working 2-4 days per week (minimum 20 hours, up to 40 hours per fortnight). No Friday afternoons, no weekends, and a 2-3 week closure over Christmas/New Year. Always two admin staff rostered on, so well supported by other experienced admin staff.

Key Responsibilities
· Schedule and manage appointments for the dermatologist and skin cancer doctors
· Communicate warmly and professionally with patients across all communication channels
· Process billings, Medicare claims, and payments accurately
· Prepare treatment quotes and manage referral information
· Maintain patient records in Genie software
· Coordinate with clinical staff to support seamless patient care
· Keep the reception area organised and welcoming
· Maintain strict confidentiality and uphold professional standards

About You
We’re looking for someone who is:
· Experienced - Minimum 1+ years in a medical receptionist role (specialist clinic preferred)
· IT literate - with Genie software (preferred) or confident learning medical software systems
· Knowledgeable – Solid understanding of Medicare billing, item numbers, and referrals
· Detail-Oriented – Organised, accurate, and able to manage competing priorities
· Communicative – Clear, caring, and professional with both patients and colleagues
· Reliable & Flexible – Available to work a fortnightly roster with regular hours and flexible casual hours. School hours can be accommodated.
· Team-Focused – A positive contributor to a supportive, professional, clinic culture

What We Offer
· A welcoming and respectful work culture
· Competitive hourly rate commensurate with experience
· No weekend work
· A long-term opportunity to be part of a small, stable specialist medical practice

How to Apply
If you’re a dedicated receptionist with a passion for patient care, we’d love to hear from you.
Please apply via SEEK with your:
· Resume
· Short cover letter outlining your experience and interest in the role
Only shortlisted applicants will be contacted.