Fluidquip Australia

We are a highly regarded supplier of world-class analytical equipment, inclusive of UV disinfection, and automated nutrient analysers, which we supply to most industries throughout Australasia. Our reputation is forged on the highest possible standards of customer support and service.

At Fluidquip Australia we adopt a flexible family friendly environment. An opportunity to join Fluidquip Australia as a Field Service Technician is now available. We are looking for an experienced individual, who is willing to travel around Australasia to perform service work at customer sites and workshops. The focus of this position will be to;

execute and complete installation, commissioning, repair, and maintenance work specific to customer needs

proactively identify opportunities to improve equipment reliability and communicate these recommendations to the customer, thereby enhancing service growth.

Work responsibilities for this key role are:

In carrying out installation, commissioning, repair, and maintenance of UV disinfection and analytical analyser monitoring equipment, responsibilities include;

diagnosis of technical problems, trouble shooting, and implementation of corrective actions

execute service activities at Fluidquip workshops and customer sites on time and within budget, with a focus on quality and safety

end to end management of service activities, including coordinating servicing with customers

maintain and strengthen relationships with customers

interact and support the sales team on potential sales opportunities that arise from service work

preparation of all service activity safety, and technical documents and reports

identify and participate in performance improvements that enhance operations and customer service

undertake product training and develop own skill sets to enhance your product knowledge in order to grow as a product specialist

uphold Fluidquip Australia’s core values in safety and integrity, including being responsible for your own actions, and caring for those around you and the reputation of the business

responding to customer queries and providing telephone support

Skills, experience and aptitudes required:

Demonstrated experience operating within a role with similar responsibilities

Ability to communicate effectively, work in a team and individually, and follow instructions

Engineering or relevant trade qualification (Diploma in Electrical / Electronics, or equivalent)

Disconnect / reconnect licence (REL) or ability to obtain, or electricians license

Valid construction industry ‘White’ card

Experience in UV disinfection, PLC controllers (Allen Bradley) is an advantage

Demonstrated time management skills, ability to prioritise and multitask

Strong investigative, attention to detail, and problem-solving skills

Excellent written and verbal communication skills

Current drivers licence.