About Renma Windows & Doors

Renma Windows & Doors is a locally owned manufacturer of customised aluminium doors and windows, with over 30 years of industry experience. We specialise in semi-commercial, commercial, and thermally broken systems, and are expanding our offerings to include security doors, fly screens, and a wide range of glass products. Our reputation is built on quality craftsmanship, customer satisfaction, and efficient service delivery.

About the Role

This hands-on and varied role offers the opportunity to play a key part in supporting our sales & Marketing Team while supporting operations. You'll work closely with the Directors, Sales & Marketing, and Supply Chain teams to uncover opportunities, optimise performance, and support business improvements.

This role combines sales administration, reporting and analysis, customer support, and marketing assistance. You will use your expertise to streamline processes, analyse data, and provide exceptional customer service to help drive our continued growth.

Key Responsibilities

Support business planning, budgeting, and strategic initiatives

Conduct performance reviews and process analysis

Generate sales reports and performance insights

Assist with market research and promotional planning

Contribute to forecasting and demand planning

Manage pricing formulas, rebate tracking, and contract execution

Provide high-quality customer service and account management

Deliver monthly performance and profitability reports

Maintain data accuracy across customer, supplier, and inventory systems

Support long-range strategic planning and price management

Contribute to policy and best practice development

About You

Proven experience in a sales analytics or support role

Minimum 2-3 years of sales analytics or support experience

Strong analytical mindset with the ability to interpret and communicate insights

Excellent communication and customer service skills

Proficient in Microsoft Office (especially Excel) or Google Sheets

Highly organised and detail-oriented

Experience with CRM systems and data visualisation tools (preferred)

Prior experience in construction, glazing, or trade services is a plus

Bachelor's degree in Business, Marketing, Economics, or related field (or equivalent experience)

What We Offer

Flexible working arrangements

Opportunity to contribute directly to business growth

Supportive team environment

Competitive salary: $85,000 – $95,000 + super