Customer Success Associate

$65,000 + Super + $15,000 Annual Bonus
Sydney CBD | Full-Time | Entry-Level Role with Career Growth

Looking for a role where you can launch your career, build real skills, and be part of something exciting?
We're a fast-growing data software company transforming the way the real estate industry connects and operates. Our platform, ID4ME, helps professionals access and manage data faster, smarter, and more securely - and we're now looking for a driven Junior Customer Success Associate to join our team.

This is an entry-level role designed for someone energetic, people-oriented, and eager to learn. You'll work closely with our Sales and Customer Success teams to onboard clients, deliver engaging platform demonstrations, and ensure every customer has a positive experience. You'll become the friendly, knowledgeable voice that helps users get the most from our technology.

What You'll Do

Conduct engaging product demonstrations and customer onboarding sessions

Respond to customer enquiries with care and professionalism

Maintain accurate CRM records and follow up on client needs

Identify opportunities to introduce additional data solutions

What We're Looking For

Some exposure to real estate (a plus, not essential)

A solid customer service background

Confident communication and presentation skills

A proactive, enthusiastic attitude and genuine interest in tech or property

You'll receive full training, mentorship, and clear pathways for career development. If you're ready to take the next step in a growing tech business where your work truly matters - we'd love to hear from you!