Reception and Customer Service

Join a Professional Team with Real Career Growth

Reception, Customer Service & Sales Administration

Full-Time Role | Shepparton Based | $60,000 – $70,000 + Super

Hours: Monday – Friday, 8:00am – 5:00pm

We are proud to partner with a well-established Shepparton based business that blends professional excellence with a supportive culture. This is a team where everyone is known, valued, and respected and where the customer experience truly matters.

YOUR NEXT OPPORTUNITY

We’re on the lookout for a Reception, Customer Service & Sales Administrator who’s ready to step into a role with variety, purpose, and the chance to grow. You’ll be the first point of contact welcoming customers with professionalism and care, while supporting the sales team and ensuring smooth, efficient administration behind the scenes.

Key Responsibilities:

Be the welcoming face and voice of the company; on the phone, in person, and over email.

Provide timely quotes and process sales orders accurately.

Maintain CRM records and ensure the showroom and reception areas are always inviting.

Monitor and follow up on outstanding sales orders.

Support stock and purchasing admin, including preparing delivery dockets and managing supplies.

Collaborate closely with the sales team to help them hit their targets.

Contribute to a customer service experience that stands out for all the right reasons.

ABOUT YOU

You’re polished, proactive, and people focused. You take pride in doing things right the first time, and you bring a positive, solutions-focused mindset to work every day.

We’re looking for someone who has:

Previous experience in customer service, administration, or sales support.

Familiar with Microsoft Office skills (Word, Excel, Outlook).

Excellent time management and organisational abilities.

Strong communication skills, with a warm and professional phone manner.

A collaborative spirit, but also the confidence to work independently.

A high level of attention to detail and accuracy.

Bonus points for experience with inventory, quoting, or CRM systems.

If you're someone who thrives in a close-knit, high-performing team, and you’re looking to build a long-term career—this could be your perfect next step.

HOW TO APPLY

This role requires excellent phone skills, give me a call and show me what sets you apart!

We are here every day of the week from 7:30am to 7:30pm.

📞 Jo Collier
P: 0412 754 597
E: [email protected]