Assistant Night Manager
PARKROYAL Hotels & Resorts
Posted 6 days ago
Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group operates six hotels with three based in Melbourne including PARKROYAL Melbourne Airport, Pan Pacific Melbourne and PARKROYAL Monash.
This role is primarily based at PARKROYAL Melbourne Airport, which is conveniently located adjacent to Melbourne Airport. Featuring 276 guest accommodation rooms, over 1000 square metres of conferencing space and the Airo Restaurant & Bar, PARKROYAL Melbourne Airport is the perfect landing place.
PARKROYAL Melbourne Airport is looking to appoint an experienced Assistant Night Manager to join our friendly, fast paced Front Office team. This is a role which provides hands on support within our Front Office team. The Assistant Night Manager overseas front office operations, assist with the check-in, check-out process and ensures our guest satisfaction .
Ideally you will have:
Experience with Opera pms
Previous experience in Night Audit
A passion for the hospitality industry & have an eye for detail
A customer service focus and enjoy working in a team environment
You will be responsible for:
Ensuring the safety and security of the hotel overnight
Help manage the night team
Creating an efficient and friendly guest experience
Be a point of contact for all guest needs
Promote hotel facilities and associated loyalty programs
Accurately maintaining detailed guest reservations
What we can offer you:
Complimentary dry-cleaning
Complimentary Car Parking
Complimentary meals
Access to our on-site pool and gym
Hotel discounts through our global alliance program Discovery
50% off food and 50% off beverages at the hotel’s restaurants, bars and café
Discounted accommodation across worldwide Pan Pacific Hotels Group properties
Partner discounts through our Global Hotel Alliance program www.gha.com as well as many other great local benefits.
This role requires flexible availability, including early mornings, evenings and weekends. Pan Pacific Hotels Group will provide a competitive package with great benefits that include laundered uniform, duty meals, & hotel discounts with our Discovery program www.gha.com and many other great local benefits.
If you're a results focused, friendly, driven individual who is passionate about developing a career with a growing international hotel brand, then apply now!
*Please note that only successful candidates will be contacted*
About PARKROYAL Hotels & Resorts
The PARKROYAL portfolio comprises 15 hotels, resorts and serviced suites in gateway cities across Asia and Australia, including those under development.
Exuding the spirit and individuality of their location, each PARKROYAL provides a connection to authentic local experiences. A trusted provider of hospitality, PARKROYAL leverages a strong heritage that has flourished into a reputable brand in Asia Pacific.
At PARKROYAL, you’ll encounter warm and friendly service delivered in a straightforward and approachable way. Our welcoming guestrooms as well as public areas are equipped with spacious areas for you to work in connected comfort, accentuated with modern décor and local touches.
PARKROYAL Hotels & Resorts is a member of the Global Hotel Alliance, the world’s largest alliance of independent hotel brands.
As part of Pan Pacific Hotels Group, we believe that corporate responsibility involves doing what is right for our stakeholders. This entails building and ensuring meaningful relationships with our associates, customers and guests as we continually engage the environment and communities in which we operate. Source: This is an extract from the company's own website.
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