The Client Manager is responsible for providing support to the Client Management team and deliver superior client service, ensuring all trustee obligations/operational activities are met in a timely manner

Ideal candidates will have 3+ years in unit trust, managed funds, registry or client services experience from either a fund manager, custodian or fund services firms.

Initial 3-4 month contract with view to extend to 6m, or possibly go permanent.

Key tasks and outputs

Assist the Senior Manager and the Senior Client Service Managers in servicing the book of wholesale trustee clients.

Undertake assigned activities to ensure full compliance with trust obligations.

Administer trustee activities in accordance with policies and procedures

Develop a sound understanding of the legal, regulatory, and operational frameworks in place that govern funds.

Monitor and complete all compliance requirements for allocated clients/funds.

Manage payments with internal and external custodians

Build & maintain operational relationships with allocated clients

Ensure working knowledge of all clients “owned” by the team to provide back-up and operational flexibility.

Involvement in ad-hoc projects as required.

Manage and complete all allocated trustee obligations in compliance management system in a timely manner.

Assist with maintenance of data in compliance management system.

Assist in managing finance matters; including debtors, expenses and billing across the client management team including the collection and collation of data required.

Assist in the preparation of board reporting packs/memos.

Maintain key scheme documents records in accordance with Policy requirements, including maintaining central unit registry for wholesale trusts.

Education requirements

Law / Business / Accounting / Economics degree required

Experience requirements

Minimum 3 years’ experience in Financial Services or related experience.

Excellent client management skills and experience.

Reasonable knowledge of fund structures.

Ability to manage and prioritise multiple tasks.

Strong attention to detail.