We are looking for a skilled and experienced Full Time Service Delivery Coordinator to join our growing team to help us to continue to pursue our purpose of creating a reality and belief amongst our community to achieve a life they envision. Position situated at our North Brisbane Office.

About the position

The Service Delivery Coordinator plays an important role within the Operational Team and is responsible for coordinating day to day Supported Living & other Lifestyles Services offered to eligible NDIS Participant’s. The Service Delivery Coordinator is responsible for achieving the MMS quality-of-service standard and operating effectively under the established practice framework and provisions.

ABOUT US

Me & My Support is a Contemporary Disability Support Service that operates as a Registered NDIS throughout Brisbane, Gold Coast & Sunshine Coast. Me & My Support specialises in providing Supported Independent Living options and other lifestyles services funded by the National Disability Insurance Scheme.

OUR PURPOSE

Through the delivery of our culture of quality support commitment, we are determined to create a reality and belief amongst our community to achieve a life they envision.

NOTE: Must be willing to participate in OnCall duties

Position Criteria

Experience, Attributes & Skills

Experience in a similar role, compulsory

Satisfactory hands-on leadership experience

Experience coordinating supports for people with a disability under the NDIS framework

Managing SIL Homes

Rostering and scheduling experience, desirable

Positive and contemporary attitude

Ability to maintain professional development

Good knowledge of NDIS Price Guide & NDIS Practice Standards

Experience with Incident & Conflict Management

Sound written and verbal communication skills

Ability to work and contribute within a diverse team setting

Ability to work independently within a fast-paced environment.

Good I.T Skills, confidence to navigate work Apps, SharePoint & Adobe Sign

Qualification & Licenses

NDIS Worker Orientation Certificate

Blue Card

NDIS Worker Clearance

Diploma level in Community Services or similar (Highly Desirable)