Heart Lung Clinic Administration Officer
St Vincent's Health Australia
Posted 6 days ago
- Role title: Heart Lung Clinic Administration Officer
- Role type: Permanent Full Time
- Role grade: Administration Officer Level 3, (Year 1-2)
- Department and location: Heart Lung, St Vincent's Hospital, Darlinghurst
- Salary: $68,338.78 - $70,468.73 + super + salary packaging
Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.
Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.
About the role
- Be the first point of contact - provide exceptional customer service to patients, families, and visitors by managing enquiries, coordinating access, and offering empathetic support.
- Keep patient records accurate and up to date - maintain and process outpatient documentation in electronic and paper systems, ensuring smooth information flow between departments.
- Support clinical operations - coordinate appointments, liaise with medical and nursing teams, and assist with the timely follow-up of results and clinical information.
- Manage day-to-day administration - handle mail, bookings, supplies, and maintenance requests, while maintaining clinic databases and preparing reports within set deadlines.
- Uphold compliance and excellence - ensure all administrative processes meet hospital standards, policies, and health regulations while supporting a culture of quality and care."
About you
- Strong admin expertise - backed by a Certificate III in Health Administration (or equivalent healthcare admin experience).
- Team-player mindset - you work seamlessly with multidisciplinary teams to deliver outstanding patient care and service.
- Excellent communication skills - you communicate clearly and professionally, both in person and in writing, even in sensitive or high-pressure situations.
- Tech-savvy and detail-driven - experienced with patient administration systems, Medicare billing, databases, and Microsoft Office (Word, Excel, Outlook).
- Organized and proactive - you manage competing priorities, solve problems independently, and keep calm under pressure.
Why work at St Vincent's?
- Join us on our mission to provide care to all, including the most at-risk people in our community
- Discounted access to many gyms for you and your family with Fitness Passport
- Access to discounted private health insurance with Medibank
- Access to a government salary sacrifice program. Make a proportion of your salary tax-free
- Committed to financial support for educational development, scholarship programs, paid study leave
About the hospital
In this role you will be based at St Vincent's hospital, Darlinghurst.
- A busy inner-city hospital in a beautiful location
- Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
- A place of expert clinical care for at-risk people
- Closely partnered with universities & affiliated research institutes, many of which are located on-campus
- Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health
Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role
Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.
Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
How to apply
The closing date for applications is 14 November 2025
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the things listed in the About You section of this job advert.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully, this role is not open to recruitment agencies.
About St Vincent's Health Australia
St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and people have been behind some of Australia's most important medical breakthroughs.
St Vincent’s today is Australia’s largest not-for-profit provider of health and aged care services. With public and private hospitals, residential aged care, community and virtual care, and outreach programs for marginalised people we are a microcosm of our Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.
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