Skin Fairy

Head Receptionist

ABOUT SKIN FAIRY

Skin Fairy is renowned nationally for achieving extraordinary results for the most challenging skin concerns. Led by founder Carmen McNamara from beautiful purpose-built spaces in Claremont and Mount Hawthorn, our team of highly skilled Dermal and Advanced Beauty Therapists take a long-term approach to optimum skin health. We provide clients with great results and the foundation for truly beautiful skin using the best corrective and procedural treatments available.

THE ROLE

Skin Fairy is seeking a full-time (38 hours per week) Head Receptionist for our Claremont Clinic to fulfil the following duties:

Support the daily operations of the business

Client communications

Upkeep of client database

Manage appointments

Manage and organise front-of-house operations

Provide high level customer service

Administration services that meet professional and clinic standards

Financial transactions

Stock management and product ordering

Liaising with suppliers

Managing online store

Hours

Full-time 38 hour, 5 day week.

Tuesday - Saturday

Candidate requirements

The successful candidate will have a minimum of 2 years’ experience. Any PA with experience in a cosmetic, skin, dental, or medical practice is highly desirable. You must be client-care focused and immaculately presented with a positive and kind manner, and be ready to work in a busy, fast-paced clinic alongside a large team and possess the following skills:

Caring & Bubbly attitude

Strong administration skills and experience in reception

Punctual with considered attention to detail

Ability to multi-task and priorities

Excellent organisation and time management skills

Outstanding communication skills – verbal, written and phone

Excellent spoken and written use of the English language

Work well under pressure

Highly tech savvy with experience in Microsoft Office and customer relations management (CRM) systems and point of sale (POS) systems

Excellent people and interpersonal skills

BENEFITS AND CULTURE

Skin Fairy is an industry leader, and our working environment reflects this.

We provide:

Collaborative team culture

Passionate learning environment

Career advancement and growth opportunities

Ongoing support in training and education

Owner operator business

Team Bonding days

Skin Fairy Wellness Program

THE NEXT STEPS:

If this sounds like you, this is your opportunity to join a brand you believe in.

Please send a cover letter and updated resume to [email protected]

All applications are kept strictly confidential.

We can’t wait to meet you!