Programmed Skilled Workforce are currently looking for enthusiastic candidates to commence in a role with a large recreation facility that is based on the Gold Coast within their Gym department.

The role forms part of a well-established team, working with various stakeholders in an enjoyable and educational environment. This role contributes largely to the overall customer experience for members and requires a friendly and organised individual.

In this position you will be responsible for various administrative tasks as well as managing multiple aspects of client memberships. We are currently looking for someone who is available across Monday - Friday, with ability to work 38 hours per week.

Duties may include, but are not limited to:

Oversee the daily operation of gym

Welcome guests

Book and conduct inductions and tours

Coordinate maintenance and cleaning

Manage gym email inboxes and phone enquiries

Maintain Fitness Class schedules

Lead customer feedback process and address complaints

Assist to recruit, onboard and train staff

Run the social media for the venue

Rostering

Develop and implement new member attraction and retention campaigns

Coordinate advertising and marketing for various programs

Manage membership compliance (eg. membership guidelines, inductions)

Identify and implement initiatives to support retention and engagement

Lead financial and reporting processes

What we are looking for:

Previous experience in a similar coordinator role

Customer service exposure

Problem solving skills

Computer skills

Passionate about fitness and member satisfaction

Positive Blue card - mandatory

Current first aid and CPR certificate (or willingness to obtain)

Team player with a positive attitude

If you are interested in applying for this role, please click on APPLY and upload an updated resume. If you experience any difficulties uploading your resume, please call Programmed on 1300 776 472.

Job reference number: 210239418

Please note, only suitable applicants will be contacted.