• Full Time, Permanent Role
• Location: Sydney, NSW, with Work from Home Options!
• Great Salary of $90,000 + Super + NFP Salary Packaging Benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we're building hope and possibility for all.
Find out more about us and our purpose.

Your opportunity
Mission Australia is seeking a capable and enthusiastic Assistant Facilities Officer to support the delivery of high-quality property and facilities services across our leasehold portfolio. This role offers the opportunity to work on a variety of tasks including maintenance coordination, contractor management, WHS compliance, and minor works projects. It's a chance to apply your expertise in a purpose-driven organisation committed to helping Australians in need, while contributing to safe, efficient, and well-managed work environments.

Your key responsibilities will be to:

• Manage planned and reactive maintenance across the leasehold property portfolio, ensuring compliance with Australian standards and lease obligations.
• Oversee contractor performance, procurement, and service delivery to ensure works are completed on time, within budget, and in line with WHS policies.
• Liaise with internal WHS teams and building management to maintain safety standards, support emergency planning, and respond to WHS-related matters.
• Provide timely and professional facilities support to internal stakeholders across Housing, Community Services, and Corporate Services.
• Plan and manage minor works, make-good activities, and refurbishment projects, including budgeting, scheduling, and reporting.
• Maintain property and asset registers, process invoices and purchase orders, and manage facilities requests through systems such as ServiceNow and Microsoft Planner.
• Contribute to the development of facilities management strategies, identify process improvements, and provide subject matter expertise to enhance service delivery.

Requirements for success

• Minimum 5 years' experience in a facilities management role, ideally supporting a multi-site property portfolio.
• Proven ability to manage contractors, consultants, and service providers to deliver projects and maintenance works on time and within budget.
• Strong understanding of building legislation, lease obligations, and WHS practices across Australia.
• Excellent stakeholder engagement and communication skills, with the ability to provide timely and practical advice.
• High proficiency in Microsoft Office, ServiceNow, Microsoft Teams, and SharePoint, with strong data tracking and reporting capabilities.
• Effective time management and problem-solving skills, with the ability to prioritise competing demands and meet deadlines.
• A proactive, adaptable approach with a "can do" attitude and the ability to work independently or as part of a team.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks.

Your benefits

• Rewarding work - every day you know you're making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How to apply

Click 'Apply' and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you