NDIS Service Manager
Lead a passionate team | Highly regarded disability provider | Full-time role with impact

We’re looking for an experienced and motivated leader to take on a pivotal role managing Supported Independent Living (SIL), Complex Care, and Community Programs. Join a values-driven organisation known for quality service and participant satisfaction.

About the role:
As Service Manager, you’ll oversee day-to-day operations of our SIL and community services, ensure compliance with NDIS standards, and lead a team of passionate support workers. You’ll work closely with participants, families, and stakeholders to make sure supports are personalised and impactful.

Key responsibilities:

Lead and manage SIL and community-based programs

Supervise and support staff including recruitment and performance management

Oversee compliance with NDIS Practice Standards

Collaborate with participants and families on support plans

Maintain budgets, reporting, and quality frameworks

Build strong relationships with external stakeholders and providers

What we’re looking for:

Strong experience in disability services leadership

Experience in a service manager role (or equivalent)

Deep understanding of the NDIS, especially SIL

Relevant qualifications (Community Services, Leadership, or similar)

Excellent communication, coordination, and documentation skills

A supportive, proactive, and team-focused approach

Other requirements:

Current Driver’s Licence, NDIS Worker Screening, WWCC/Blue Card, and Police Check

First Aid & CPR (or willingness to obtain)

Important to know:
On-call roster rotation with phone support required.

Why join us?
You’ll be part of a respected organisation known for high-quality care and strong participant outcomes. We’re proud of our workplace culture and the support we offer our staff to thrive.

Ready to lead with purpose?