About US

We are a well-established sports apparel company based in Port Melbourne, that is passionate about providing great apparel solutions for sporting clubs throughout Victoria. As we continue to expand, we are looking for a results driven E-Commerce specialist to join our team.

About the Role

We are looking for someone with a strong understanding of E-commerce operations. You will manage the day to day operations our Shopify based stores, coordinating new season product launches, new club stores whilst collaborating with our various teams to deliver a seamless shopping experience.

If you are passionate about digital commerce and have a strong background with Shopify and general digital marketing and thrive in a vibrant environment, then this will be a great opportunity for you.

Key Responsibilities

· Manage and maintain Shopify club stores, including product uploads, content updates and merchandising

· Plan and execute seasonal and promotional campaigns to drive traffic, increase sales and enhance customer engagement

· Coordinate digital launches for new collections, including scheduling, content and order windows

· Monitor and manage stock levels and coordinate with logistics and production for timely replenishment

· Produce social media and digital content tailored to each customers individual needs

· Provide monthly reporting to customers and internal stakeholders and contribute to regular analysis of customer service metrics

· Monitor and troubleshoot website functionality, ensuring seamless user experience

· Stay informed of E-commerce trends and best practices to continually improve strategy and execution

· Manage inbound customer calls and emails providing accurate and timely responses to inquiries

· Collaborating with Sales, Logistics and Marketing teams to ensure customer needs are met

About You

· Minimum 2-3 years' experience in e-commerce and digital marketing, ideally within the sports or fashion industry

· Strong knowledge of Shopify platform (including Shopify Plus) and data reporting tools (Google Analytics, Shopify Analytics)

· Creative thinker with attention to visual detail and brand consistency

· Experience creating or coordinating digital content for social media or email

· Organised, proactive and capable of managing multiple tasks

· Experience in working in a team environment. This role with require strong interaction with sales and logistics teams

· Proficiency in Microsoft Excel/Google Sheets for data analysis and reporting

· Basic understanding of HTML/CSS for website troubleshooting

· Experience with email marketing platforms (e.g., Mailchimp, Klaviyo)

· Must have the right to work in Australia

What we Offer

· A dynamic and supportive team environment

· Ownership of our e-commerce and digital content

· Opportunities for growth and professional development

· Flexible work arrangements, including 1 day per week working from home

If you are interested in this opportunity and meet the requirements outlined above, please submit your application. We'd love to learn more about you and the skills you will bring to this role.

Brett Bentley

Sales Director

[email protected]