Join a growing healthcare and disability organisation making a real impact.
InCare Health Services and BlueRock Healthcare are seeking a tech-savvy, organised, and proactive Administration & Service Coordination Officer to support our expanding operations.

This exciting dual-company role offers variety, purpose, and growth — perfect for someone who enjoys coordinating services, preparing presentations, and managing systems that keep our organisations running smoothly.

About the Role

As the Administration & Service Coordination Officer, you’ll play a key role in ensuring seamless operations, efficient participant support, and smooth recruitment processes across both InCare Health Services and BlueRock Healthcare.

Your work will involve administration, service coordination, data management, and supporting our leadership teams through polished reporting and professional presentation preparation.

Key Responsibilities

Provide high-level administrative and organisational support across both businesses.

Manage calendars, internal communications, and document preparation for leadership teams.

Prepare and design monthly PowerPoint presentations, reports, and Board documentation.

Support participant onboarding, intake, and service coordination processes.

Maintain NDIS compliance standards and ensure accurate documentation.

Liaise with participants, families, and staff to coordinate quality service delivery.

Assist with HR functions — recruitment, onboarding, staff inductions, and training compliance.

Conduct internal audits and support WHS processes.

Maintain efficient digital and physical filing systems.

What You’ll Bring

· Excellent organisational and multitasking abilities — you thrive on managing several priorities at once.

· Calm and professional under pressure, with strong problem-solving skills.

· Strong written and verbal communication skills.

· Advanced Microsoft Excel skills – including data analysis, tracking, and reporting.

· Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook) with strong presentation design ability.

· IT-savvy – confident using CRM systems, online databases, and cloud-based tools (SharePoint, Teams, etc.).

· High attention to detail and accuracy in all administrative work.

· Knowledge of NDIS compliance, documentation, and participant management processes.

· Ability to work independently and collaboratively across multiple business units.

Bonus Skills (Highly Regarded)

Experience with NDIS or care management systems.

Background in healthcare, disability, or community services.

Knowledge of HR and recruitment systems or workforce compliance tracking.

Strong problem-solving skills and a proactive, solutions-oriented mindset.

Qualifications & Experience

Certificate or Diploma in Business Administration, Community Services, or related field (desirable).

Minimum 2 years’ experience in a similar administrative or coordination role within the healthcare or disability sector.

Familiarity with NDIS Quality & Safeguards requirements (highly regarded).

Why Join Us?

Be part of two forward-thinking, values-driven healthcare organisations.

Supportive leadership and opportunities for growth.

Collaborative, professional, and people-focused workplace.

Make a meaningful impact in the lives of participants and their families.

Ready to take the next step in your career?
Apply now with your resume and a short cover letter outlining your skills, experience, and why you’re the right fit for this role.