** Melbourne CBD – Collins Street location **
** Temp role | $36 - $40 per hour + super **
** Immediate start | Full-time hours Mon-Fri **

WOW Recruitment is seeking an Customer Service & Onboarding Administrator to support a global organisation that helps businesses hire, pay and manage workers all over the world, based in Melbourne’s stunning CBD.

This is a fantastic opportunity for someone with strong recruitment administration, HR or contractor management experience who enjoys managing compliance, proactive problem solving, documentation and client communication in a fast paced environment.

What you will be doing

• Act as the first point of contact for onboarding queries from clients and workers
• Coordinate documentation, contracts and visa/work rights checks
• Maintain data accuracy across multiple systems and ensure compliance with internal processes
• Liaise with payroll and invoicing teams to ensure smooth service delivery
• Respond to queries and escalations in a timely manner
• Support HR related processes such as timesheet reviews, performance management and health & safety

What you bring

• Experience in an onboarding, recruitment, HR, contractor management or high volume customer service role
• Excellent communication and organisational skills
• Professional and vibrant personality, happy to be on the phone
• Strong attention to detail and a proactive attitude
• Confident using Microsoft Office and CRM systems

Perks & Benefits

• Work with a global business in workforce solutions, with potential for a permanent role
• Supportive, professional environment in a prime CBD location
• Hybrid working potential after onboarding period
• Great hourly rate and immediate start

If you are passionate about providing top tier support and want to join a dynamic global business, APPLY NOW & Hannah will be in touch. Please note, only successful applicants will be contacted due to the high volume of applications.