Experienced Medical Receptionist

About Us
At One Health Clinics, we’re expanding our practice and looking for passionate and professional Medical Receptionist's to join our practice. We combine natural medicine with plant-based healing to create a welcoming space where well-being is a conscious and empowering choice.

If you're enthusiastic about wellness and enjoy being part of a supportive environment, we’d love to hear from you!

About You
We're looking for a friendly, compassionate, and detail-oriented individual with excellent communication skills for our practice in Cairns. Prior experience as a Medical Receptionist is required, and familiarity with Best Practice software is beneficial but not essential. If you are enthusiastic, reliable, able to work weekends and passionate about patient care, we’d love to hear from you!

Role & Responsibilities

The role involves being available to work between Monday and Sunday, 7am to 7pm.

Be the first point of contact for patients, delivering exceptional service in person and over the phone.

Manage a high volume of calls, providing assistance to patients with script-related inquiries and offering clear, helpful guidance.

Manage patient appointments, data, invoicing, and Medicare/Health Fund claims with accuracy.

Demonstrate empathy and cultural sensitivity while supporting patients' needs.

Handle daily reconciliations and manage online inquiries and mail.

Why Join Us?

A supportive, family-owned business with a unique work culture.

Mentorship and career growth in a dynamic, patient-focused environment.

Ready to Make an Impact?
If you’re passionate about holistic care and delivering outstanding service, apply today and become part of the One Health Clinics team!