Customer Experience Consultant

FourQuarters Recruitment
Geelong, VIC
A$100,000 p/a
Banking & Financial Services → Client Services
Full-time
Hybrid

Posted 11 days ago


An exciting opportunity to join a highly sought after financial services business as a Consultant is available to anyone looking for a change on a fully mobile role based in Geelong and the surrounding areas.

As a Consultant for this company, you will be required to assist homeowners in their homes with their retirement goals through their equity in their homes. This is NOT a sales base or advice role, and purely a customer service position to explain the product to potential clients.

Key responsibilities;

  • Meeting clients to discuss their retirement goals and explain the product in a calm environment in their home
  • Present information about the product and solution to educate the client so they can make an informed decision, and assist the customer through the enquiry process
  • Collection and execution of required documents for transaction and enquiry processes
  • Help the clients navigate a tricky transaction process and answering any questions they have

About you;

  • Have worked previously in a needs based business which could be a background in Property Management, Relationship Management in financial services, legal or lifestyle insurance in a 1:1 Customer Service capacity.
  • Have a customer service based mentality - this is to always put the people first as there is no sales involved
  • Full and clean drivers license with own vehicle
  • Empathetic and friendly

What's in it for you;

  • Fully mobile position aside from when on visits
  • Fuel card for travel
  • All training provided - no experience in the industry needed
  • Supportive team who value their people

Is this sounds like you APPLY NOW or contact Sarah Roberts at [email protected]


About FourQuarters Recruitment

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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