Field Service Technician – Laser Cutting & Industrial Machinery
Location: Sydney, NSW
Included: Company Car + Phone Provided
Full-Time | Permanent Role

Are you mechanically skilled and tech-savvy with hands-on experience repairing, installing, servicing, and maintaining fiber laser cutting machines?

We’re seeking a motivated Service Technician for our Sydney team to manage fiber lasers and related industrial machinery like press brakes, linishing machines, and CO₂ laser cutters. You’ll be the go-to expert—handling equipment faults, training users, troubleshooting complex issues, and providing ongoing support. Direct experience with fiber laser cutters is essential, and while training on our product range is provided, a strong background in laser cutter and industrial machine maintenance is required.

Key Responsibilities:

• Repair, install, service, and maintain fiber laser cutters, press brakes, and other industrial equipment
• Train customers on operation, safety, and software for laser cutting and related machinery
• Troubleshoot mechanical and software faults during installation and ongoing servicing
• Assist with test pieces, optimize machine settings, and provide expert customer support
• Manage service bookings, providing phone and email technical support
• Demonstrate machinery capabilities to prospective clients in the showroom
• Write user guides, troubleshooting manuals, and technical documentation

What You’ll Need:

• Minimum 2 years’ hands-on experience repairing, installing, servicing, and maintaining laser cutting machinery, especially fiber lasers
• Strong mechanical aptitude and ability to physically manage installations
• Basic electrical knowledge and troubleshooting skills
• Experience with CAD software or graphic design tools is a plus
• Proficient computer skills (Word, Excel, Email)
• Excellent problem-solving, communication, and customer service skills
• Positive, motivated attitude with a strong willingness to learn and develop
• Current driver’s licence

Why Join Us?

• Work with cutting-edge laser cutting technology and industrial machinery in a dynamic environment
• Enjoy a varied role combining hands-on technical work, customer interaction, and travel
• Receive company car and phone for work use
• Be part of a growing, innovative company with strong career progression opportunities

Please Note: Regular travel across Australia is required, with 1-4 night stays out of state during the week. All travel, accommodation and generous expenses will be covered.

This is a fantastic opportunity for a technician passionate about laser cutting technology and eager to grow their career in a hands-on, technical field.

Ready to join the Sydney team?

Apply now or contact [email protected] for more details.