Do you thrive in a team-oriented environment where your work drives real impact? We are looking for passionate individuals to join our growing Sales and Support Team at EXELNetwork.

Our business is growing and we are looking for Full Time ‘Sales and Support Team Members’ to jump in and join our close-knit team as an integral part of our future growth.

Whether you're earlier on in your career or have plenty of experience under your belt, we'd love to hear from you. The salary will depend on the level at which you join us.

About us

At EXELNetwork, we lead the Test and Tag industry, offering our customers top-tier products and services across Australia and NZ. We are passionate about providing excellent solutions, and we’re looking for motivated individuals to join our dynamic team.

We believe in empowering our team members to thrive in a collaborative and forward-thinking environment. We are passionate about delivering high-quality products and services to our clients.

About the role

This full-time role focuses on meeting customer needs with a solution-driven approach, handling sales and technical inquiries, and following up on training leads. We’re seeking people who excel at building relationships, solving problems, and are motivated by a team environment. Experience with CRM tools is preferred, but we’ll provide on-the-job training.

What You’ll Do:

Build and maintain strong relationships with customers by understanding their needs.

Deliver tailored solutions that exceed customer expectations.

Assist with inquiries, resolve issues, and maintain accurate records.

Contribute to meeting team sales/support targets.

Engage in face-to-face sales of equipment and product accessories.

Have a base understanding of support order processing, invoicing, and warehouse operations.

Why Join Us:

Competitive salary - Benchmarked to industry standards and based on experience and performance with annual reviews

Rewards and Recognition – an employee driven ‘shout out’ program with monthly rewards as well as a quarterly Excellence Award

Wellbeing – An Employee Assistance Program for all team members and families to access when required

Culture – Supportive and collaborative team that encourages open communication, new ideas and team members being their authentic selves

Continuous Improvement – While we celebrate the wins and work well done, we are always looking at how we can improve as individuals and as a business. We will also support you with full training across all aspects of the role.

We’re Looking for People Who:

Excel in communication and problem-solving.

Have experience in Sales or Customer Service.

Enjoy working in a fast-paced, collaborative environment.

Ready to join us?

How to apply:

Submit your resume and a brief cover letter telling us about an amazing customer experience you’ve had and why you’d love to be part of our team.

Please put your best foot forward and show us what you’re made of!

Respectfully, only shortlisted applicants will be contacted.

Thanks for considering us. Hope to see you soon.