About SVA Vending

SVA Vending is a trusted leader in the Australian vending market. For over a decade, we have successfully delivered profitable vending solutions to more than 3,000 satisfied customers. We are a supportive, growth-oriented team looking for a new member to join us in our success.

About the Role

We are seeking a highly motivated and organised Sales Support Coordinator to be the backbone of our Business Development team. This is a critical role that blends administration, customer service, and direct sales support. You will be instrumental in managing our sales pipeline, supporting our Business Development Managers (BDMs), and ensuring an exceptional experience for our clients and investors.

Key Responsibilities:

Sales Pipeline & Lead Management: Assist in managing the sales pipeline by qualifying inbound leads, preparing sales documentation, and scheduling appointments for the BDM team.

CRM & Database Administration: Meticulously maintain and update our CRM software, ensuring all client and investor data is accurate. You will be key to managing our growing investor database.

Client Onboarding & Customer Service: Act as a primary point of contact for new and existing clients, managing inquiries, resolving issues promptly, and ensuring a seamless client onboarding process.

Investor Coordination: Liaise between the sales team and our investor network to efficiently allocate new vending machine sites.

Reporting & Administrative Support: Provide comprehensive administrative support to the BDM, including generating sales reports, managing correspondence, and coordinating team schedules.

Relationship Building: Proactively conduct follow-up calls with clients to ensure satisfaction, gather feedback, and request referrals to drive further growth.

Skills and Experience:

Previous experience in a role such as Sales Administrator, Sales Coordinator, Administrative Assistant, or Customer Service Representative.

Demonstrated excellence in organisation, coordination, and time-management, with a proven ability to handle multiple tasks.

Strong verbal and written communication skills; you must be confident and professional when speaking with clients.

High attention to detail and a commitment to data accuracy.

Proficiency with the Microsoft Office Suite (Word, Excel, Outlook).

Experience using CRM software (e.g., Salesforce, HubSpot, Zoho, or similar) is highly desirable.

A proactive, problem-solving mindset and the ability to work both independently and as part of a collaborative team.

Why You'll Love Working at SVA Vending:

Competitive Salary Package: We reward our team for their contribution and hard work.

Direct Impact: You will see the direct results of your work as you contribute to the company's growth and success.

Career Development: This is more than a job; it's a career opportunity with pathways for growth within a market-leading company.

Supportive Team Culture: Join a team that is encouraging, collaborative, and focused on mutual success.

Dynamic Role: Enjoy a varied and engaging role where you will constantly be learning and developing new skills.

How to Apply:

If you are a self-starter ready to become an essential part of a successful sales team, we encourage you to apply. Please forward your resume and a covering letter in confidence.