About the Role

We are seeking a professional and reliable Administrative Officer (Reception) to provide support for a one-week assignment in Newcastle with a major government agency.

In this role, you will deliver high-quality reception, administrative, and facilities support services, acting as the first point of contact for both internal and external clients. You will ensure courteous and efficient service, assist with site security and access management, and perform a range of administrative tasks that contribute to the smooth operation of the site.

Key Duties

The successful applicant will:

• Respond courteously and efficiently to service requests, keeping clients informed and redirecting enquiries where required.
• Provide a high-quality reception and visitor management service, including efficient referral, enquiry handling, and follow-up.
• Assist in maintaining site security through the management, maintenance, and issue of keys, access cards, ID cards, and staff/visitor/contractor registers.
• Undertake administrative and facilities management duties, following established procedures and applying sound judgement.
• Communicate openly, effectively, and respectfully with staff, clients, and suppliers to uphold professional standards and enhance the agency's reputation.
• Collaborate as part of a regionally dispersed administrative and facilities support team to deliver high-quality service outcomes.
• Adhere to the agency's Code of Conduct, Health, Safety and Environment policies, Diversity and Inclusion initiatives, and Zero Harm goals.
• Perform other duties as directed.

How to Apply

To apply, please submit your resume and a brief cover letter outlining your relevant experience and availability for this one-week assignment in Newcastle.