• Student Support and Wellbeing Services (SWSS)
• This is a full-time fixed term position through to December 2027 with salary in the range $82,133 - $91,295 (HEW 5), plus a generous super allowance of up to 17%.
• Lead critical service coordination and high-level administration for UQ's Access and Inclusion team in this dynamic role.
• Drive equitable access for students with disabilities by managing complex financial and team processes within a supportive, purpose-driven environment.
• Based at our St Lucia campus

About This Opportunity

We are seeking an experienced Accessibility Administration Officer for a senior administrative role supporting the access and inclusion team. This position is central to ensuring the effective and equitable delivery of services and programs for students with disabilities. You will manage high-level administrative, financial, and staffing processes, and liaise with key stakeholders to promote accessibility and student success across the University.

Key responsibilities will include:

Service Coordination and Implementation

• Coordinate and deliver high-quality administrative support for the access and inclusion team. This includes liaising with student advisers to ensure the timely implementation of reasonable adjustments and assisting with the delivery of support services, such as transcription, remote captioning, and interpreting services.

Equipment and Technology Management

• Manage all aspects of disability-related loan equipment, including maintaining accurate inventory, distributing equipment, providing student training, and coordinating servicing. You will also support the operations of assistive technology rooms, act as the first point of contact, and recommend new software or equipment.

Financial and Reporting Administration

• Provide comprehensive support for financial processes, including analysing financial reports, managing general office purchases, and supporting administrative tasks related to financial hardship funds. A key duty is compiling the annual DSF application.

Liaison and Team Support

• Act as a central point of contact by monitoring and actioning team inboxes, and responding to inquiries from students and academic staff. You will also support casual staff coordination, including recruitment processes, onboarding, and reviewing timesheets.

About You

Essential

• Degree and/or qualifications with proven administrative experience in a complex environment, including strong organisational skills to prioritise competing deadlines. This must include sound financial and analytical skills, with the ability to interpret financial reports, process payments, and identify discrepancies.
• Demonstrated experience supervising or coordinating casual staff, encompassing delegation, onboarding, training, and timesheet/contract administration. You must also be able to work independently and proactively solve problems.
• Excellent interpersonal and communication skills, with the proven ability to liaise effectively with a diverse range of stakeholders, including students, academic staff, and external service providers.
• High level of proficiency in the Microsoft Office suite and experience with student or customer management systems and databases. A strong commitment to equity, diversity, and inclusion, with an understanding of the needs of students with disabilities in a higher education context, is essential.

Desirable

• Experience working in a university or education setting, particularly in a student support or access and inclusion role. Familiarity with the administration of government funding programs such as the DSF is also highly valued.
• Knowledge of assistive technologies and disability-related equipment, including hands-on experience with setup, maintenance, training, and coordinating related programs (e.g., peer notetaking or participation assistants)

You must maintain unrestricted work rights in Australia for the duration of this appointment, and may be required to complete background checks including, criminal history and education checks. Employer sponsored work rights are not available for this appointment.

About UQ

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• 26 weeks paid parental leave or 14 weeks paid primary caregiver leave, 17% superannuation contributions, 17.5% annual leave loading.
• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight.
• Health and wellness discounts - fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family.
• Cheap parking, On campus childcare and Salary packaging options.

Want to Apply?

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the 'About You' section
• Resume

For more information about this opportunity, please contact Helen at [email protected]. For application queries, please contact [email protected] stating the job reference number (below) in the subject line.

Applications close Thursday 23 October 2025 at 11.00pm AEST (Job Reference Number - R-56383). Please note that interviews have been tentatively scheduled for 3 November 2025.

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don't meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.