Casework Support Program Worker

Gudjagang Ngara li-dhi

The position of Casework Support Program Worker is a fulltime role. The primary location is our Wyong Office; however, this role provides services across the Central Coast.

Job Description

Supportive and collaborative environment

Make a difference to the lives of young people & their families

Support connections to Aboriginal culture and community

Additional Salary Packaging option available up to $15,900

About The Role

The Casework Support Program is a statewide initiative delivered by non-government organisations dedicated to helping young people at risk of continued involvement in the criminal justice system turn their lives around. We offer flexible, culturally sensitive, and strengths-based support to improve behaviour, ensure safety, encourage positive social interactions, and help young people achieve their goals.

Who We Serve

Our program focuses on young people:

Under the supervision of Youth Justice NSW (YJNSW)

Transitioning from custody back into the community

Referred to a Youth Justice Conference (YJC)

Receiving Bail Support

Our Approach

We provide culturally appropriate and holistic support for young people and their families to address the underlying issues contributing to their offenses. Our priority is to offer the additional support needed to achieve goals outlined in their YJNSW Case Plan, YJC Outcome Plan, or those identified while on Bail Support.

Our Goal

CSP providers empower young people to achieve their goals and reduce the risks associated with their offending behavior.

About Us

Gudjagang Ngara li-dhi is an Aboriginal agency on the Central Coast of NSW representing the Aboriginal communities that fall within the Central Coast Local Government area.

The name Gudjagang Ngara li-dhi is from the Darkinjung language and means ‘listen to the children’. This principle forms the basis of our core belief that Aboriginal children and young people need to be connected to their community and culture and to participate and contribute to their story.

We are guided by the following approaches to practice:

Aboriginal World Views

Dadirri – Deep Listening to One Another

Cultural Learning - the importance of Identity and Connections

Shared Community Responsibility for children and young people

Working with Families in a Culturally Safe environment

Strengths Based Practice and Resilience

Trauma Informed and Trauma Specific Care and Practice

Selection Criteria

Relevant tertiary qualifications Community Services - Youth Work or higher, or working towards. Relevant experience in welfare or related field and minimum 6 months experience in service delivery for young people and their Families with complex needs

Availability to work flexible hours (evening or weekend work may be required)

Ability to work independently and as part of a team

Proficiency in report writing and demonstrated ability to develop, organise and maintain records and reports in a timely manner

Good computer skills including Microsoft office and Windows based software.

To be considered for this position the selection criteria will need to be addressed

Please email application to [email protected] or for further information and a copy of the Position Description.

Applications must include a cover letter addressing the essential criteria and a current resume

Applications will be reviewed as they are received, closing on 29/10/2025. The successful candidate will ideally commence ASAP.