Casework Support role (Aboriginal Identified)

Ngunya Jarjum Aboriginal Child and Family Network

Service delivery area Tweed Heads to Grafton

Head Office is located in Lismore NSW and office hub at Kingscliff NSW

Ngunya Jarjum’s Team are here to support our Aboriginal Families.

Are you any of the following or so Deadly you are all of them?

Passionate about working with and supporting Jarjums, families and communities on Bundjalung Country?

Enthusiastic about working amongst Mob?

Committed to ensuring Jarjum's can stay connected to Country and culturally strong?

Full-time 38-hour week, this role is a great opportunity to develop your professional career in the community services sector.

You will be supported to undertake a Cert IV or Diploma in Community Services or Child, Youth and Family Intervention aiming for completion within 24 months of commencement.

If you are keen to apply, send through your up-to-date Resume and cover letter outlining how you meet the selection criteria.

Selection Criteria

You identify as Aboriginal and/or Torres Strait Islander

Current NSW driver’s license and reliable transport to and from office.

Ability to work independently and as a team member demonstrating effective time management and personal organisational skills.

Sound level of literacy and numeracy with demonstrated attention to detail

Sound level of computer literacy; sound working knowledge of Microsoft Office 365.

Willingness to complete all training requirements.

More about the Casework Support role

Casework support workers provide supervision for family time and transport services for children and their families.

You may support Caseworkers to ensure case practice is delivered to a high professional standard.

Become familiar with work practice in line with Ngunya Jarjum policies and procedures as well as Office of Children’s Guardian standards, code of practice and compliance with relevant legislation/s.

Work in a manner that promotes sound family and community networks as well as positive interagency relationships.

Appointment to this position will be subject to a National criminal history record check and a NSW Working With Children - Employee clearance.

Two reference checks will be required with one from a recent supervisor.

Social, Community, Home Care and Disability Services Industry Award 2010

Classification - Social and community services employee level 3 – pay point 1, Annual salary $76,376. Plus, superannuation at 12% of ordinary time earnings (OTE).

What we offer:

Salary package includes up to $15,900 per year for general living expenses, along with an extra $2,650 annually for entertainment benefits such as dining out, venue hire, or holiday accommodation.

Flexible Working Arrangement Policy in place to support to maintain a work life balance.

We provide free well-being support from a team of skilled professionals.

Eligible for a pay increment on your anniversary date.

Opportunity for in-house training, career development, and advancement

Personal well-being days

Two Social & Cultural Days per year.

Located on beautiful Bundjalung Country

If you would like to know more about the position, please contact Michelle Hicks or Tanachae Thaidy on (02) 6626 3700.

Closing date for applications is 9am Monday, 13 October 2025

This position is identified for Aboriginal people and exemption is claimed under 14d of the Anti-Discrimination Act 1977.

'It is an offence under the Child Protection (Prohibited Employment) Act 1998 for a person convicted of a serious sex offence to apply for this position"