TwoScots Recruitment is proud to partner with a well-established aged care provider in their search for a Rostering Officer to join their supportive Home Care team. Based in Keysborough, this is a temporary full-time position with strong potential to transition to a permanent role for the right candidate.

This opportunity is ideal for someone with experience in aged care or home care scheduling, who enjoys problem-solving, thrives in a collaborative environment, and takes pride in providing excellent service to both clients and carers.

Culture & Benefits

Competitive Hourly Rate: $40.80 p.h. + Super

Supportive Team: Join a warm, tight-knit group of experienced coordinators and a kind, understanding Team Leader

Potential Temp-to-Perm: Excellent pathway to transition into a permanent role for the right fit

Convenient Location: Keysborough office with on-site parking

Key Responsibilities

Coordinate and maintain effective daily and weekly rosters for home care clients

Liaise with carers, clients, and families to ensure smooth service delivery and minimal disruption

Manage schedule changes and cancellations in a timely and professional manner

Maintain accurate data within the organisation's CRM system (Nightingale)

Communicate effectively with the wider operations and care teams to support seamless service provision

Assist with administrative and reporting tasks as required

What We're Looking For

Experience: At least 1 year in rostering, scheduling, or coordination within aged care or home care

System Skills: Proficiency with CRM or rostering software (Nightingale experience advantageous)

Communication: Excellent interpersonal skills and the ability to manage sensitive conversations with empathy

Team Fit: Collaborative, mature, and respectful - comfortable working alongside an experienced and close-knit team

Attitude: Reliable, detail-oriented, and able to thrive in a fast-paced, people-focused environment

If you're a proactive scheduler who enjoys making a difference in the lives of clients and carers - and you're looking for a supportive, long-term opportunity - we'd love to hear from you.

APPLY NOW or contact Charlie at [email protected] for a confidential discussion.