Logo for Casual - Hotel Receptionist/Guest Service Agent

Casual - Hotel Receptionist/Guest Service Agent

Mandala Hospitality Group
Launceston, TAS
A$32.31-$33.38 p/h
Hospitality & Tourism → Front Office & Guest Services
Casual
On-site

Posted 6 days ago


Are you a hospitality superstar? Do you love welcoming people with a great smile each day? If so, we want to hear from you. If you want to be part of a fast-growing company that creates memorable experiences for our guests, then apply now!

Elphin Serviced Apartments are set in the heart of Launceston, Tasmania we are a boutique, award-winning accommodation property featuring 27 well-appointed and spacious guest rooms, two- and three-bedroom apartments.

We are seeking the services of a friendly, reliable, and an Experienced Hotel Receptionist to join the team on a casual basis. Opportunity to progress to a permanent position for the right candidate.

As our next Team member, you will:

Assist with Guest enquiries, face to face, over the phone and via email.

Be responsible for completing a wide variety of front office tasks, from selling the hotel’s facilities to taking reservations and maintaining guest accounts, assisting guests on Arrival, during their stay and up until their departure.

Be willing to go the extra mile to provide great guest service.

Previous reception experience highly regarded.

Be required to multitask and work in a fast-paced environment.

Provide guests and visitors with local information from your vast array of knowledge of the local area.

Flexible to assist across the property in other departments as required by the needs of the business.

What we are looking for:

Prior experience in hospitality & or customer service industry is preferred

Experience using RMS an advantage, however onsite training will be provided.

Reliable team member

People with a passion for providing quality guest service.

Good communication and time management skills with a friendly personality

Team players, that will be hands-on in order to see their team succeed.

The flexibility to work over a seven-day roster at a variety of times, as to the requirements of the business.

If you are reliable, passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume via Seek.


About Mandala Hospitality Group

Launceston, TAS, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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