We are seeking an experienced Medical Receptionist to join our busy multi-doctor orthopaedic surgical practice on a permanent part-time basis, working six days per fortnight.

As one of the first faces our patients will see when they arrive, our ideal candidate will have compassion, a sense of humour, a keen eye for detail ensuring the highest standard of care and service for patients attending our practice alongside a positive work ethic.

Key Responsibilities will be (But not limited to)

· Meeting and greeting patients in a warm and friendly manner

· Answering incoming phone calls and responding to queries

· Making patient appointments and maintaining accurate and up-to-date electronic records

· Liaising with hospitals, anaesthetists and assisting surgeons for surgery bookings

· Assisting with preparing surgery paperwork for patients including estimates

· Invoicing daily consultations accurately and sending to Medicare

· Completing day to day tasks as asked by Practice Manager or Doctors

· Maintaining strict confidentiality

What we’re looking for

· 2 years medical experience (Specialist practice preferred)

· Knowledge of Medicare, DVA, Workcover and Private Health Fund Billing

· Previous experience in Genie/Gentu Medical Systems

· Strong multi-tasking and time management skills

· Exceptional level of customer service

· Keen attention to detail

· Excellent verbal and written communication skills. Comfortable engaging with patients of all ages and backgrounds.

Hours of Work and Renumeration

We are looking for a permanent part-time member (6 days a fortnight working Tuesday, Wednesday & Friday) to start as soon as possible. The successful part-time candidate may be required to provide occasional extra coverage during staff leave, sick leave and busy times in the office.

We are offering $35 per hour plus Superannuation for the right applicant.

Interested applicants are asked to submit and cover letter and resume outlining their previous experience and suitability for the position including previous experience and start date availability. This must include 2 professional referees.