Senior NDIS Support Coordinator – Perth (Hybrid)

Future Focus Support Coordination

Location: Perth, WA (Cannington, Rockingham, Midland, Willeton, and surrounds)
Employment Type: Permanent | Full Time or Flexible Hours
Salary: Above Award | Negotiable for the right candidate
Applications Close: Open until filled

About Future Focus

Future Focus Support Coordination is one of Australia’s largest independent providers of Specialist Support Coordination. We are known across the country for our quality, integrity, and ability to work with complex care needs. We are also known for investing deeply in the professional growth and wellbeing of our people.

We’re committed to shaping the future of Support Coordination as it transitions toward the new NDIS Navigator model, and or of a size and scope to do so. Joining Future Focus means becoming part of an organisation that’s adapting, innovating, and advocating nationally for the future of our profession.

About the Role

We are seeking an experienced Senior NDIS Support Coordinator to join our high-performing Perth team.
This is a hybrid position, offering a mix of remote work and office collaboration, designed to keep you connected, supported, and fulfilled.

In this role, you will:

Deliver high-quality Support Coordination to participants with complex needs.

Strengthen each participant’s ability to navigate the NDIS and broader systems — including health, housing, justice, mental health, and social services.

Provide mentorship and informal guidance to emerging Support Coordinators in your region.

Contribute to continuous improvement and innovation in service delivery.

Participate in regular clinical and administrative supervision, ensuring your practice remains reflective, ethical, and sustainable.

What You’ll Bring

To be successful in this role, you must have:

Minimum 1 year full-time experience as an NDIS Support Coordinator — this is essential. Experience in other community or case management roles will not be considered equivalent.

A minimum Diploma qualification in Community Services, Disability, Mental Health, Social Work, or a related discipline (Bachelor’s degree highly regarded).

A deep understanding of the NDIS, including how to interpret and implement participant plans.

Experience supporting participants with complex psychosocial or disability-related needs.

Strong written and verbal communication skills, with the ability to build trust, manage conflict, and produce clear documentation.

A valid Driver’s Licence, reliable vehicle, and the ability to meet all relevant probity checks (NDIS Worker Screening Check, WWCC, Police Check, etc.).

Applicants must already reside in the Perth area to be considered.

Why Join Future Focus?

We know that high-calibre professionals are drawn to workplaces that value their expertise and invest in their future. Here’s what you can expect from us:

Professional Growth and Support

Monthly clinical and administrative supervision to sustain your professional practice.

Dedicated Learning & Development team offering regular training and reflective practice sessions.

Annual Professional Development budget and opportunities to attend national conferences.

Flexibility and Work-Life Balance

Hybrid work arrangements — combine home and office days for optimal connection and focus.

Negotiable hours and workload for the right person.

Generous wellbeing leave and an employer who genuinely prioritises your balance.

Connection and Recognition

Strong local leadership and accessible national management team.

Regular team events and social wellbeing initiatives.

Staff incentive and recognition program celebrating performance and commitment.

Tools and Technology

Mobile phone and Surface Pro supplied.

Modern Perth office space for collaboration and participant meetings.

Who You Are

You’re a confident and reflective practitioner who values autonomy but thrives in a supportive team.
You’re passionate about participant outcomes and committed to raising the standard of Support Coordination in Australia.
You’re ready to contribute your expertise to a team that’s professional, ethical, and purpose-driven.

How to Apply

If this role sounds like your next professional home, we’d love to hear from you.

Please send your resume and cover letter outlining your experience to
📧 [email protected]
or contact Keeley on 0455 489 610 for a confidential discussion.

We strongly encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, and those with lived experience of the NDIS.