Personal Services Australia are seeking a part-time, with potential to become full-time Office Administrator Assistant. This is a predominantly office-based role with a wide variety of tasks day-to-day. This crucial position will see you working alongside a dedicated team to provide a high level of customer service advice and support in relation to cemetery services including purchasing of burial & ash sites, interments and memorialisation services.

This role will also be responsible for bookings, scheduling, processing financial transactions and accurately maintaining databases and electronic record systems.

About you:

An ability to demonstrate compassion and empathy while providing support to to grieving families is essential
Administration/office experience (preferred but not essential)
High attention to detail, reliability and professionalism
Discreet and compassionate; comfortable working with confidential information in the funeral industry
Ability to multitask
Proficient with general office systems
Good telephone manner and comfortable managing incoming telephone calls
Excellent written and oral communication skills
Current class C Driver's License

Key responsibilities:

Liaising with clients, suppliers and funeral directors (phone and email)
Data entry, document preparation and filing (Microsoft Office/Google Workspace)
Scheduling, calendar and logistics coordination
Invoicing and basic accounts support
General office support to the operations team

Personal Services Australia are committed to building a respectful and inclusive workplace. We encourage applications from people of all ages, nationalities, abilities, and cultures.