Marketing Coordinator | MAMAS Dining Group

Location: Cremorne Melbourne (based at HQ, some venue-based work)
Employment Type: Full-Time
Experience Required: 2-3 years in marketing, hospitality field advantageous
Salary Range: $70,000 - $75,000

About MAMAS Dining Group

We’re a Melbourne-based hospitality group with seven established venues, including Hochi Mama (CBD & Richmond), Straight Outta Saigon, Kiss & Tell, Suzie Q, Up To Mama, Windsor Wine Room - and a soon-to-open seventh concept (a rooftop izakaya in the CBD). The MAMAS family brings global flavours to Melbourne palettes and our key vessel? Marketing.

We're looking for a growing Marketing All-rounder who loves the exciting nature of hospitality, in a 9-5 capacity. If you love food, stories, social dynamics, and creative hustle, you’ll fit right in.

Role Summary

As Marketing Coordinator (Generalist), you’ll be the right hand of the Marketing Manager, helping to bring together content, campaigns, venue stories, and audience growth. Your role involves a mix of content support, campaign execution, social media, event coordination, and reporting. Expect to work across all venues, collaborating with various teams (operations, design, venue managers) to ensure consistency and impact.

Key Responsibilities

Work with the Marketing Manager on content ideation: brainstorm concepts, themes, seasonal & promotional content

Draft weekly EDMs (Email Direct Marketing) per venue, ensuring brand voice, relevance, and strong call-to-action

Assist in scheduling, organising and coordinating photoshoots/videography sessions across venues

Support design editing in Canva to produce assets for social media, adhoc promotions, print/digital signage etc.

Social media content: scheduling, posting, engaging DMs/UGC opportunities, monitoring feedback, and ensuring consistency

Assist with event setup and coordination — in-venue events, launch nights, VIP tastings etc.

Collect, track, and report on marketing metrics (email performance, social performance, campaign outcomes etc) to inform strategy

About You (What We’re Looking For)

2-3 years of experience in marketing generalist role

Strong written communication skills: you can write engaging copy for email, social platforms etc.

Comfortable with tools like Canva: ability to edit/design assets

Good organisational skills: able to juggle multiple tasks, schedules, deadlines across venues

Social media savvy: understanding what content works, upcoming trends audience engagement, comfortable behind and potentially in-front of a camera.

Data-oriented enough to report on high-level metrics, learn from them, suggest improvements

Collaborative attitude: you’ll work closely with many parts of the business (venue teams, design, operations)

Proactive, adaptive, and able to pivot when needed in a fast-paced hospitality environment

Why Join Us

Be part of a fast-growing hospitality brand with 7 venues, each with its own flavour and creative energy

A creative & inclusive culture, we care about voice, authenticity, atmosphere and people

Opportunity to broaden your portfolio (content, events, EDMs, social, metrics)

Perks: staff discounts across venues, opportunities for internal growth and professional development

Very close to transport (Richmond Train Station), plus occasional venue-based work to keep things dynamic

How to Apply

We’d love to hear from you even if you don’t meet every requirement.

Please submit:

Your resume

A portfolio or samples of your work (social media content, EDMs, event coordination etc)

A short cover letter explaining why you’re excited about this role + what you’ll bring to MAMAS