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Patient Services Clerk

St Vincent's Health Australia
Fitzroy, VIC
A$66,768-$73,811.92 p/a
Administration & Office Support → Administrative Assistants
Part-time
On-site

Posted 7 days ago

  • Accurately enter patient admissions, attendances, discharges, appointments and referrals in the Patient Administration System (PAS) and complete all relevant paperwork.
  • Accurately enter patient treatment bookings into PAS and Mosaiq (Booking System).
  • Ensure cancer reception email inbox is managed appropriately by priority.
  • Ensure timely management of telehealth video calls for outpatient appointments.
  • Accurately enter electronic billing for MBS clinics and ensure correct referral criteria.
  • Ensure all discharges and patient contacts are completed by end of shift.
  • Ensure all outpatient appointment transport and interpreters are organised
  • Provide a high level of customer service by handling patient and enquires via telephone and in person, in an efficient, courteous and helpful manner.
  • Fitzroy location
  • Challenging and rewarding work environment
  • 2 x Permanent, Part Time (6 days/fortnight & 7 days/fortnight)

    About the Role
    The Patient Services Clerk is accountable for providing clerical support and facilitating patient management to the Cancer Centre. The PSC will be involved in admitting and discharging patients, booking outpatient clinic and treatment appointments, reception duties, delivering customer service of a high standard and providing high level administrative assistance to the Cancer Centre.
    This position will include a wide range of duties including handling medical records and patient information, high level administration, public and MBS billing, dealing with telephone enquiries, filling of medical records, making appointments and liaising with patients, doctors, nurses and other members of the multidisciplinary team.

    Duties









    Classifications for this position will be HS2 - HS21 ($66,768 - $73,811.92 per annum pro rata)

    Your Contribution
  • Experience in a hospital setting
  • Knowledge in public and MBS billing
  • Experience with Patient Administration System and Mosaiq (Desired)
  • Current National criminal history check, or willing to obtain

    What we Offer
  • A focus on wellbeing initiatives, with regular events and programs
  • Confidential, solutions-focused employee counselling
  • Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
  • Salary Packaging - Increase your take home pay!
  • In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
  • Discounts and Promotions always available through our Foundation
  • Regular opportunities for professional development to assist you to reach your career goals
  • Culture of continuous improvement

    About The Cancer Centre
    The Cancer Centre at St. Vincent's Hospital provides services to patients with cancer in the ambulatory setting. This includes the Chemotherapy Day Unit and clinics for Medical Oncology, Clinical Haematology, Psychosocial and Palliative Care.

    Working at St Vincent's
    St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.

    Application
    Please attach your resume and cover letter to your application.

    Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
    We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
    Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
    SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
    This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.

About St Vincent's Health Australia

Fitzroy, VIC, Australia
Healthcare & Medical
5001-10000 employees

St Vincent's has been a leader in Australia's health and aged care landscape for more than 165 years. Since our founders, the Sisters of Charity, opened our first hospital in 1857, our services and people have been behind some of Australia's most important medical breakthroughs.

St Vincent’s today is Australia’s largest not-for-profit provider of health and aged care services. With public and private hospitals, residential aged care, community and virtual care, and outreach programs for marginalised people we are a microcosm of our Australia’s health and aged care system and are uniquely positioned to lead and respond to our rapidly changing environment.

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