Front of House Team Leader

• Progress your hospitality career with Council!
• Work within a supportive team
• $63,791 - $70,588 per annum plus superannuation

About The Crossing Theatre

The Crossing Theatre is a leading entertainment venue located in Narrabri. We offer a range of services including a café, candy bar, cinema, pool kiosk and box office services. Our team is dedicated to providing exceptional customer service and ensuring that every visit to our venue is enjoyable and memorable!

About the Role

Working within one of Council's well-known facilities, you will be responsible for providing exceptional service to the community. Some of your key responsibilities will be:

• Receiving and managing telephone and counter enquiries.
• Providing professional table service, prepare drink orders and clear/wash dishes.
• Monitoring and maintaining inventory.
• Providing friendly and efficient customer service.
• Providing feedback on operational and business improvement opportunities.
• Assisting in providing support and guidance to casual staff.

For further information regarding this position, please refer to the Position Description.

About You

Joining Narrabri Shire Council will welcome you to a supportive and thriving environment within an experienced and dedicated team. You will be part of a community that values integrity and leadership, with a strong customer focus on the delivery of services. Our ideal Front of House Team Leader will have:

• Demonstrated mathematical ability and knowledge of point of sale systems.
• Current NSW Responsible Service of Alcohol (RSA) Certificate.
• Demonstrated ability to solve problems and use initiative.
• Availability to work a variety of shifts including afternoon and evening as required.

Further Enquiries

Enquiries regarding this position should be directed to Paul Shelley, Venue Operations Coordinator on (02) 6799 6742.

How to Apply

If you are interested in this position with Narrabri Shire Council, we would love to hear from you!

You will be diverted to our website, where you will be requested to complete the selection criteria and attach your resume and cover letter. All correspondence regarding your application status and interview will be forwarded via email.

To apply, follow the instructions below:

1. Complete the information below as requested
2. Click ‘APPLY’
3. Attach your resume and covering letter
4. Click ‘NEXT’ and ‘CONFIRM’

Please note that all correspondence regarding your application status and interview will be forwarded via email.

Closing date for applications 11:59pm Tuesday, 28 October 2025.

Applications will be reviewed and assessed as they are received.

Narrabri Shire Council reserves the right to close or withdraw vacancies before the advertised closing date or extend without prior notice.

Narrabri Shire Council is proud to be an equal-opportunity employer. We support difference and thrive on it for the benefit of our employees and community and are committed to celebrating diversity and creating an inclusive environment for all employees.

Narrabri Shire Council is committed to ensuring the health, safety and well-being of all people within our workplace.