Administration Officer

Full Time | $35 per hour | 9:00 am – 5:00 pm | Wollongong NSW

About The Thrive Spot

We're The Thrive Spot — a passionate, multidisciplinary allied health team helping kids and families thrive every day.

Our clinic is built on connection, collaboration, and compassion — and our admin team is at the heart of it all.

We're looking for a friendly, organised, and proactive Administration Officer who loves working as part of a team, brings warmth and professionalism to every interaction, and thrives in a busy, supportive environment.

If you're the type of person who takes pride in making things run smoothly, loves helping others, and enjoys being the "go-to" person who keeps the day flowing — this could be the perfect role for you!

Why You'll Love Working With Us

A supportive, fun, and collaborative team environment

Opportunities for growth and learning

A workplace that values curiosity, evidence-based practice, and lifelong learning

Your voice matters — we're always open to ideas and improvements

A workplace that celebrates wins (big and small!)

Your Day-to-Day

As our Administration Officer, you'll be the friendly face and voice of The Thrive Spot, supporting our therapists, families, and leadership team.

Your day may include:

Greeting clients and families as they arrive

Managing incoming calls, emails, and appointment bookings

Coordinating schedules for our allied health team

Keeping our clinic space tidy, organised, and welcoming

Maintaining stock and supplies

Supporting the Practice Manager and Director with admin tasks and projects

Helping our team stay on track with documentation and communication

Every day will bring variety, connection, and the chance to make a real difference

What We're Looking For

We'd love to hear from you if you:

Are organised, detail-oriented, and proactive

Enjoy working in a fast-paced team environment

Have great communication skills (both written and verbal)

Bring a positive, can-do attitude and love helping others

Are confident using Microsoft 365 and general office systems

Must have Australian work rights

Experience in administration, reception, or customer service is great — but we're equally open to applicants with transferable skills and the right attitude who are ready to learn!

Our Values

At The Thrive Spot, we:

💚 Empower our staff and families

👨‍👩‍👧‍👦 Are family-centred and compassionate

💪 Work to our clients' strengths

🤝 Collaborate across disciplines

📚 Are lifelong learners who value evidence-based practice

🌈 Support and celebrate neurodiversity

If these values resonate with you, you'll fit right in.

How to Apply

We'd love to get to know you!

Click Apply Now and include your:

Resume

A short cover letter (or 2-3 paragraphs) telling us why you'd love to join The Thrive Spot team and how you bring collaboration and heart to your work

If you'd like a confidential chat first, reach out to us at [email protected] — we'd love to hear from you!