About Us

WEST COAST SHADE is a Bibra Lake based company synonymous with quality design and construction of commercial shade structures. We have a reputation for delivering first class customer service and products.

Formed in 1995, the company is experiencing continued growth and are looking for someone with the enthusiasm and energy to join our growing team.

About You

You are a highly motivated organiser, with an eye for detail. You enjoy delivering excellent customer service and improving efficiencies of tasks.

You have a ‘get stuff done’ attitude and persevere until it is completed with accuracy.

You enjoy a varied role in a fast paced environment, get along well with others and strive to deliver service that leaves your customers smiling.

More About Your Role

We have a full time position available based at our Bibra Lake premises.

In your role, you will be responsible for:

Managing incoming enquiries

Transferring calls to the relevant person

Recording of quote requests & assisting to assign them.

Assisting with basic requests

Handling of repairs and maintenance contracts through to completion

Customer liaison & scheduling

Proven prioritiser, capable of managing daily, weekly and monthly tasks

Basic quoting of work and goods

Management of smaller service contracts

Ordering of stock products and consumables

Basic preparation of paperwork for installation teams

Liaising with subcontractors

Assist with Social Media management & posting (Linked In)

Weekly and monthly reporting

Assisting the General Manager with ad hoc tasks

General office duties

The successful applicant must:

Have exceptional interpersonal skills - both written and verbal.

Have strong literacy and numeracy skills.

Manage their time effectively.

Be proficient to advanced, with Microsoft Office (Outlook, Word, Excel).

If this sounds like you, and you would like to be a positive part our team, we look forward to hearing from you.