
Cruiseabout Team Leader - Miranda, NSW
Flight Centre Travel Group
Posted 20 days ago
Do you absolutely love the sea and the thrill of cruise adventures?
Have a passion for turning travel dreams into reality?
Ready to take the helm in your next leadership role?
This is more than just a job; it's a chance to own your future. Enjoy the security of a wage guarantee while you establish and grow your business, giving you the confidence to focus on success. We're offering a unique opportunity to lead your own travel business and earn profit share!
If you're driven, entrepreneurial, and ready to make waves in the cruise industry, we want to hear from you.
Key Responsibilities
Apply strategic business insights to drive profitability, operational excellence, and market growth
Lead, inspire, and coach your team to achieve sales targets while delivering exceptional customer experiences
Train and maintain up-to-date product knowledge to confidently promote and sell cruise packages
Build and nurture relationships with clients, suppliers, and your local community to grow your business network
Manage end-to-end cruise bookings including quoting, invoicing, and confirming travel arrangements.
Who are you?
Minimum 2 years’ leadership experience in the retail or wholesale Cruise or Travel Industry
Proven experience working in a customer service environment and working towards sales targets
GDS experience
Exceptional focus on details, adept problem-solving skills, and thrive under pressure
Ambitious, highly motivated, and proficient in organising tasks efficiently
What you'll Enjoy:
🛳️Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
🌏Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored ‘Familiarisation Cruises’ to explore new destinations and cruise products worldwide
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
👐🏽Diverse Crew: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
💎Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within.
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚 Sustainability at the Helm: As stewards of the seas, we’re committed to sustainable practices that protect the environment for the future of cruising and tourism
#LI-AV1#CAB#LI-Onsite
About Flight Centre Travel Group
The Flight Centre Travel Group (FLT) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane (Australia), has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.
FLT also operates the global FCM corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney (Australia) in 1982 and listed on the Australian Securities Exchange in 1995.
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