Part-Time - 25 hours per week.

Working Hours:
5 hours
12pm-5pm or
1pm to 6pm
Please note - due to the workload being afternoon based, the hours must be within this range.

Salary:
$50,000 p.a plus Super - paid fortnightly.
(FTE = $75,000 plus super)
Ability to Salary Sacrifice / Novated Lease possible after probation has been met.

Location:
Buderim, then Hybrid
First 3 months are 100% office based (Buderim), then will move to 3 days office, 2 days WFH - suitable IT equipment provided for WFH.

Position Overview:
We are seeking a highly organised and proactive administrator to join our team. This role is central to ensuring smooth operations for client bookings and webinar delivery. The successful candidate will manage incoming booking requests, allocate sessions to coaches, liaise with clients to clarify details, update and maintain multiple custom CRM systems, and coordinate the technical arrangements for webinars.

Key Responsibilities:

Receive, monitor, and respond to email booking requests in a timely and professional manner.

Allocate client sessions to appropriate coaches based on availability, expertise, and client requirements.

Contact clients to confirm or clarify booking details and ensure all necessary information is captured.

Accurately update and maintain information across multiple custom CRM systems.

Coordinate webinar logistics, including scheduling, technical setup, invitations, reminders, and follow-up communications.

Liaise with coaches, clients, and internal staff to ensure seamless delivery of services.

Troubleshoot and provide basic technical support for clients and coaches during webinars where required.

Maintain organised digital records and contribute to improving administrative processes.

Skills & Experience:

Strong administrative and organisational skills with excellent attention to detail.

Confident communicator with excellent written and verbal communication skills.

Ability to manage multiple tasks and deadlines with minimal supervision.

Tech-savvy, with experience in webinar platforms (e.g., MS Teams & Zoom etc) and scheduling tools.

Proactive problem-solver with a client-focused approach.

Proven experience working with CRMs or other data management systems (training on custom systems provided).

Due to the nature of our work, satisfactory Police and Bankruptcy checks will be required by the successful applicant.

Right to work in Australia is required (work visa not provided) and applicants already on the Sunshine Coast is preferred.