About Carpentaria

Carpentaria is a not-for-profit organisation providing Disability and Therapy Services for children, adolescents and adults, through:

• Allied Health therapy programs (including Speech Therapy, Occupational Therapy, Physiotherapy, Psychology)
• Independent Living programs
• Pathways Program
• Employment and Training
• Specialist Disability Accommodation

We deliver innovative and flexible services to empower people to thrive and live a great life and are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

Your new role

Purpose

You will provide essential customer service and administration support to ensure efficient and effective operation of Carpentaria's busy Therapy Services team. Working in an ever-evolving space you will be instrumental in facilitating a collaborative and productive working environment. You will work alongside our dedicated Allied Health Professionals who work across multiple Carpentaria programs to support onboarding, scheduling, and delivery of high-quality person-centred services.

The ideal candidate

• You are passionate about supporting people with disability
• You have excellent customer service and phone skills, along with experience dealing with confidential and sensitive information in a professional manner
• You have high-level organisational skills with the ability to prioritise and effectively manage workload while maintaining high levels of accuracy and attention to detail
• You have sound computer literacy skills with the ability to learn new systems quickly
• You are proactive in problem solving and enjoy working in both a team environment, and autonomously when required
• You are adaptable to change and can work across multiple spaces depending on the need
• Preferred but not essential pre-existing knowledge of NDIS funding model.

Remuneration and benefits

A competitive remuneration and benefits package is on offer, including:

• Competitive salary $76,372 + 12% super
• Salary packaging available (equivalent of up to $6,400 additional salary)
• 5 weeks annual leave + 17.5% leave loading
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On site cafe and free parking
• Work satisfaction - love what you do and why you do it!

Recruitment process

Our recruitment process is based on values, skills and qualifications.

For more information on this exciting opportunity please review the position description here: https://carpentaria.org.au/wp-content/uploads/PD-Business-Support-Officer-Therapy-Services-October-2025.pdf

To express your interest in this exciting role, please submit your resume and a one-page overview of your experience by clicking 'apply' below.

Contacts and further information

For more information and the position description, or to have a confidential discussion, please contact a friendly member of the HR team on 08 8920 9400 or [email protected].

Further information about Carpentaria is available at carpentaria.org.au.